Operations Assistant - Reception

David Lloyd Leisure Ltd; Cheadle; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free family club membership

Food & drinks discount

Swim/tennis/P.T. discounts

Career progression opportunities

Wagestream pay on demand

Benefits suite access

Job summary

David Lloyd Leisure Ltd in the United Kingdom is looking for a friendly Receptionist to greet members and manage queries and bookings face-to-face and over the phone. You’ll help create a premium experience by keeping the reception area clean and presenting it to brand standards.

You will be part of a team that values belonging and personal growth, with opportunities to develop through internal training and programmes. Strong communication and a customer-first attitude are essential.

Qualifications

• Must have a passion for customer service (≤140 chars).
• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing queries and bookings face-to-face and by telephone.
• Maintain a clean, tidy reception area presented to brand standards.

Skills

Customer service

Team player

Communication

Job description

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Cheadle With over 150 clubs across the UK & Europe, David Lloyd Clubs is the leading premium health & wellness group.