Receptionist

David Lloyd Clubs; Scotland; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free club membership

Food & drinks discount

Swimming & tennis discounts

Career advancement

Pay on demand

Benefits suite access

Job summary

David Lloyd Clubs is seeking a Receptionist to welcome members and manage queries and bookings, delivering a premium experience in person and by telephone. You will keep the reception area clean and aligned with brand standards, contributing to a sense of belonging within a thriving gym community.

The ideal candidate will be passionate about customer service, a team player with strong communication skills, and capable of thriving in a fast-paced environment.

Qualifications

• Passion for delivering excellent customer service.
• Team player with strong communication and collaboration.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience.
• Respond to queries and handle bookings in person and by phone.
• Maintain a clean, tidy reception area to brand standards.

Skills

Customer service

Team player

Communication

Fast-paced environment

Job description

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App: Get paid on demand!

• Access to our Benefits Suite.

About you

As a Receptionist, we are looking for someone who:

• Has an overall passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!