Operations Assistant | Logistics Planner & Scheduler

Gregory Group; Inverness; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Overtime available

DCPC training

Monthly courses

Holiday and benefits

Job summary

ARR Craib Ltd, based in Inverness, is seeking an Operations Assistant to support load planning, delivery scheduling and depot cover. You will work with the customer service team to meet delivery requirements and maintain KPI targets while handling bookings and inquiries from customers.

The role requires good communication, strong organisation, and the ability to work both independently and as part of a team. Overtime is available, with a competitive salary and training opportunities.

Qualifications

• Experience in logistics planning is advantageous but not required.
• Excellent communication skills, both verbal and written.
• Strong organisational skills with ability to prioritise workload.
• Attention to detail and ability to meet deadlines.
• Solution-oriented and flexible approach; able to work independently or in a team.

Responsibilities

• Assist with planning inbound and outbound loads for the operation.
• Coordinate with Customer Service to schedule deliveries per customer requirements.
• Provide holiday cover for Depot Manager and Transport Operators.
• Answer customer queries via email, phone and in person.
• Ensure contracted work is covered to meet customer expectations.
• Communicate collection times and delivery bookings with customers.
• Support risk assessments and general administrative tasks.

Skills

Communication skills

Organisational skills

Attention to detail

Meeting deadlines

Team player

MS Office

Tools

MS Office Suite

Job description

ARR Craib Ltd, based in Inverness, is seeking an Operations Assistant to support load planning, delivery scheduling and depot cover. You will work with the customer service team to meet delivery requirements and maintain KPI targets while handling bookings and inquiries from customers.

The role requires good communication, strong organisation, and the ability to work both independently and as part of a team. Overtime is available, with a competitive salary and training opportunities.