Operations Assistant – Employment Plus

Pinsent Masons LLP; Manchester; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Pinsent Masons LLP’s Employment Plus practice seeks a highly organised Operations Assistant to support day-to-day operations, investigations, training programmes, business development and knowledge resources. The role involves coordinating with the Operations Manager and team to deliver projects efficiently and professionally.

You will assist with documentation, client communications, resource planning and knowledge management, while maintaining confidentiality and assisting with training

Qualifications

• Interest in HR, culture and EDI principles.
• Experience in a similar role in professional services.
• Ability to maintain confidentiality and discretion.
• Excellent IT skills: MS Outlook, Word, Excel, PowerPoint.
• Strong drafting, accuracy and organisational skills.
• Ability to work under pressure and meet tight deadlines.
• Team player with limited supervision.

Responsibilities

• Provide support to the Operations Manager.
• Coordinate with the team PA and coordinator.
• Update internal documentation (flyers, precedent slides, etc.).
• Draft monthly client newsletters.
• Support resource planning and administration.
• Attend investigation meetings as a note taker and draft minutes.
• Build investigation bundles and appendices.
• Draft investigation reports.
• Coordinate meeting logistics for client projects.
• Maintain investigations precedent library.
• Build training sessions from precedent decks and session plans.
• Draft speaker notes and learning materials.
• Drive slides during training delivery.
• Set up MS Teams polls, breakout rooms and Slido polls.

Skills

Organisational skills

Attention to detail

Discretion

Teamwork

Time management

Tools

MS Outlook

MS Word

Excel

PowerPoint

Job description

Operations Assistant – Employment Plus

Location:Birmingham or Manchester
Reports to:Operations Manager, Employment Plus

About Employment Plus

Employment Plus is Pinsent Masons’ specialist consultancy practice,providinga range of people-focused services beyond traditional employment law. Our services include investigations, HR consultancy, mediations, coaching, training, EDIconsultancyandorganisationaldevelopment support. As our team continues to grow, we are looking for a highlyorganisedand proactive Operations Assistant to support the day-to-day running of the practice.

The Role

The Operations Assistant will play a key role in supporting the operational,commercialand administrative activities of Employment Plus. Working closely with the Operations Manager and wider consultant team, you will help ensure that projects, investigations, trainingprogrammes, business developmentactivityand knowledge resources are delivered efficiently and professionally.

Operations

• Provide support to the Operations Manager.
• Coordinate with the team PA and coordinator.
• Update internal documentation (flyers, precedent slides etc).
• Liaising with various internal teams.
• Respond to or delegate consultant queries.
• Support resource planning and administration.
• Help support project management.
• Create Business Development and client facing materials as needed.
• Draft monthly client newsletters.
• Help maintain knowledge resources and precedent materials.

Consultancy Work

• Attend investigation meetings as a note taker and draft witness meeting minutes.
• Build investigation bundles and appendices.
• Support the drafting of investigation reports.
• Send meeting invitations and coordinatinglogisticsfor client projects.
• Conduct research and providing administrative support.
• Maintaining the investigations precedent library.
• Build training sessions from precedent decks and session plans.
• Draft speaker notes.
• Maintain training precedents and learning materials.
• Drive slides during training delivery.
• Set up and manage MS Teams polls, breakoutroomsandSlidopollsprior to and during delivery.

Business Development

• Support the Employment Plus LinkedIn page and monthly EDI awareness dates.
• Remind and prompt team members to publish LinkedIn content.
• Research and draft Out-Law articles.
• Creating andmaintainingflyers and marketing collateral.
• Uploading andmaintainingcredentials and case studies.

WhatWe’reLooking For

• Someone with an interest in HR, Culture and EDI principles and practices.
• Experience of working in a similar role in professional services.
• Many aspects of this role will be confidential (requiring us to sign NDAs with our clients) and the individual will be required to maintain strict confidentiality and act with diplomacy, tact and discretion at all times.
• Excellent IT skills, particularly MS Outlook, MS Word, Excel and PowerPoint.
• Excellent drafting skills and strong accuracy in written work.
• Exceptional organisational and time-management skills.
• Excellent attention to detail and high levels of proactivity and initiative.
• Ability to work under pressure and at times to very tight deadlines.
• Ability to work well in a team environment and with limited supervision.
• Calm, methodical approach.

What Success Looks Like

• Supporting the smooth running of Employment Plus, delivering high-quality administrative and operational support,maintainingprofessionalstandardsand contributing to business growth and continuous improvement.