Operations Assistant

Chemistry London; Greater London; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

A leading company is seeking a Coaching Operations Administrator to enhance their innovative mobile-first SaaS platform aimed at democratizing career coaching. The ideal candidate will be proactive, detail-oriented, and thrive in a dynamic environment, ensuring seamless coaching experiences and contributing to operational efficiency.

Qualifications

• 2-5 years of experience in an operational role.
• Strong attention to detail and critical thinking skills.
• Ability to thrive in a fast-paced start-up environment.

Responsibilities

• Optimize and streamline day-to-day coaching operations.
• Manage and maintain internal systems and tooling.
• Coordinate communications and schedules.

Skills

Attention to detail

Critical thinking

Communication

Problem-solving

Tech-savvy

Job description

This range is provided by Chemistry London. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A brilliant opportunity for an Operations Administrator to join a truly world class company whose founders are team of hugely successful tech entrepreneurs with years experience of creating and growing a number of highly successful tech start ups.

They hire the best and brightest talent to bring their products to life and are now looking for a Coaching Operations Administrator to join their latest venture.

They're building a mobile first SaaS platform with the sole aim to democratize elite career coaching, which is usually only accessible and affordable to execs, leaders and directors.

Using cutting edge tech combined with AI and Gamification this ground-breaking product will make coaching available to everyone.

They are now looking to hire a proactive, detail-oriented individual who thrives in fast-paced environments and is excited to make a real impact. If you love problem-solving, streamlining processes, and ensuring every coaching experience is seamless, this role is for you.

You don’t need to have a coaching qualification - what matters is that you’re detail-oriented, tech-savvy, and driven to continuously improve systems and processes. You’ll be part of a small team focused on making every coaching experience feel seamless and high quality.

In this role, you'll be responsible for:

• Optimizing and streamlining day-to-day coaching operations for efficiency.
• Managing and maintaining internal systems and tooling.
• Coordinating communications, schedules, and ensuring clear, timely information flow.
• Proactively identifying potential bottlenecks and keeping the team ahead of challenges.

This is a brilliant opportunity to get stuck in, learn fast, and contribute meaningfully to a product that’s growing quickly. This is a hybrid (2 days a week in a co-working space) London-based role.

About You

This role is perfect for someone who’s highly organized, proactive, and thrives in a dynamic, early-stage environment. You bring energy, curiosity, and a commitment to making things work better every day.

You’ll thrive here if you:

• Communicate clearly and collaborate effectively across teams (coaching, operations, product), building strong, positive relationships.
• Efficiently manage multiple tasks and priorities, ensuring nothing slips through the cracks.
• Eagerly embrace new technology and master tools and systems with confidence.
• Proactively identify inefficiencies and take action to improve them.
• Enjoy taking ownership of processes and being the go-to expert for operations.

Skills needed:

-2-5 years of experience in an operational role

-Strong attention to detail

-Familiarity with working with freelancers, contractors or affiliates

-Comfortable with fast-paced start-up environment and ability to handle ambiguity

-Exceptional critical thinking skills, including the ability to problem solve independently and quickly

-Excellent communication skills, both in terms of accuracy and clarity

-Self-motivated, with the ability to work in a high pressure, deadline-driven virtual environment

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Administrative, and Analyst

• Industries

  Education Administration Programs and Technology, Information and Internet

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