Operations Assistant

Wolseley; City Of London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Potential to earn bonuses

Enhanced maternity/adoption leave

Discounts (online and high street)

Healthcare access

YuLife app

Cycle to Work

Job summary

Wolseley in London is seeking an Operations Assistant to join the Managed Services team. You will handle quotes and orders from start to finish, help put deliveries away, and support the branch to ensure customer requirements are met.

The role requires customer service experience, a dependable team player attitude, strong administration skills, and warehouse experience. You will liaise with customers and suppliers by phone and adapt across different areas of the branch.

Qualifications

• Customer service experience required.
• Dependable team player with a strong work ethic.
• Strong administration background.
• Warehouse experience preferred.
• Ability to adapt to different branch areas as needed.

Responsibilities

• Process quotes and orders from start to finish.
• Put away deliveries into allocated areas.
• Support all branch areas and meet customer requirements.
• Liaise with customers and suppliers by phone.

Skills

Customer service

Team player

Administration

Warehouse experience

Adaptable

Job description

Operations Assistant

Date Recorded: 2026-10-01T14:27:37

Location: London, Greater London, GB, EC2V 8, Any

Application Deadline: 2026-10-30T04:37:34.87

Job Description

Salary: Competitive Salary + Bonus + Excellent Benefits

Operations Assistant - Dagenham - Managed Services

So, who are we? We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Fulfilling customer's requirements, processing quotes and orders and managing the order from start to finish
• Putting away deliveries into allocated areas
• Assisting the team in all areas of the branch including the trade counter and where needed to ensure customer requirements are met
• Liaising with customers and suppliers on the phone

Details

This is a permanent, full-time position working 40 hours per week, Monday to Friday 7:30am - 4:30pm.

Candidate Requirements

• Customer service experience
• Dependable team player, prepared to support in all areas of the branch with a strong work ethic
• Strong administration background
• Warehouse experience
• Adaptable to work in different areas of the branch depending on the needs of the branch/customer