Operations Assistant

Adler & Allan; Brize Norton; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive salary plus benefits

Job summary

Adler and Allan Brize Norton is seeking an Operations Assistant to support the division’s day-to-day operations, driving efficiency and commercial success. The role involves assisting with programme planning, customer liaison, and reporting progress to stakeholders.

You will work with the operations and sales teams to understand customer requirements, allocate qualified resources, attend management meetings, and contribute to KPI achievement while maintaining high service standards.

Qualifications

• Strong computer skills across Microsoft Office suite.
• Excellent verbal and written communication skills.
• Able to work on own initiative without supervision.

Responsibilities

• Assist with promotion of operational and organisational success within Brize Norton.
• Liaise with customers and report job progress to required parties.
• Ensure works programmes are planned, managed and executed cost-effectively while delivering excellent service.
• Attend management meetings as required and assist divisional operations daily.
• Collaborate with sales to identify customer requirements and manage handover sheets.
• Be briefed on divisional capabilities and allocate trained resources appropriately.
• Meet KPI targets and encourage participation in safety initiatives (TBTs).
• perform any tasks requested by senior management.

Skills

Strong computer skills

Excellent verbal and written comun**

Own initiative

Customer liaison skills

Tools

Microsoft Office

Job description

Job Description

Operations Assistant
Brize Norton
Permanent, full-time
Competitive salary plus benefits

The Operations Assistant is required to assist with and help to develop all aspects of the allocated division; this includes the entire operational function within the division to be most efficient and effective with commercial success being the focus.

More about the role:

• To assist with the promotion of the operational and organisational success of Brize Norton.
• Customer liaison and job progress reporting to any party as required.
• Assist the operational team to ensure all works programmes are planned, managed, and executed to promote maximum efficiency and be most cost effective whilst delivering excellent service to the company’s customers.
• Daily involvement in the assistance of the divisional operations, including attendance to management meetings as and when required.
• Liaison with sales staff identifying customer requirements and satisfying such requirements. This includes the handling of sales hand over sheets, both inbound and outbound.
• Be fully briefed on the divisional capability with regards to qualifications and be able to allocate the correctly trained resources to the correct works.
• Perform and meet KPI’s ensuring employee participation in TBT’s.
• Any task for which the operations assistant can undertake and requested by senior management.

Qualifications

• Previous experience of operating in a dynamic office environment.
• Strong computer skills, including all Microsoft office applications.
• Must be able to operate on own initiative without supervision.
• Excellent verbal and written communication skills and able to tailor such skills to any group of people.

About us:

At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Additional Information

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.