Operations and Resourcing Assistant - Financial Services Audit

BDO UK LLP; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Career development programmes

Structured career progression

Job summary

BDO UK LLP is seeking a Resourcing Coordinator to manage day-to-day resourcing requests and support the FS Operations team in delivering efficient resourcing solutions.

You will work closely with the Resourcing Manager and senior stakeholders to ensure smooth operations, accurate data interpretation, and timely handling of changes across study paths and qualification requirements.

Qualifications

• Previous office-based experience is preferable.
• Experience in resourcing or an interest in what a resourcing role involves is preferable.
• Experience in a professional services environment is beneficial but not essential.
• Knowledge of DayShape or Workday is beneficial but not essential.
• Ability to manipulate and interpret data and management information.
• Excellent written and oral communication and relationship-building with senior stakeholders.

Responsibilities

• Coordinate resourcing requests and changes on DayShape to support the team.
• Handle day-to-day resourcing requests from managers, including allocation, prioritisation, and time-off tracking.
• Support with understanding professional qualification requirements across study paths.
• Process ad-hoc change requests promptly and prioritise accordingly.
• Assist with operational duties within Financial Services Audit, focusing on resourcing coordination.
• Work with Resourcing Manager and team to monitor utilisation metrics and trainee engagement.

Skills

Office experience

Resourcing

Data interpretation

Stakeholder relationships

Communication

Excel basics

Tools

DayShape

Workday

Job description

Responsibilities

• Resourcing coordination to action resourcing request and changes on DayShape
• Day-to-day requests of team managers regarding resourcing allocation, prioritisation, managing of college, study, exam and training time as well as annual leave and CSR days
• Working closely with the Professional Qualifications team to ensure a clear understanding of the professional qualification requirements across multiple study paths
• Actioning ad-hoc change requests in a timely, effective and prioritised approach
• Assisting with a range of operational duties within Financial Services Audit. Activities are likely to be varied with a key focus on resourcing coordination within the FS Operations team
• Working closely with the Resourcing Manager and existing team to support local management and ensuring the smooth and efficient operation of Financial Services Audit
• Challenging requests for amendments to resource planning and putting clear policies in place for the use of staff and trainee resource including specialisms and use of offshore
• Identifying solutions to manage resourcing conflicts/clashes effectively, liaising with the relevant Managers in a timely manner
• Working with the Resourcing Manager to closely monitor metrics such as utilisation and to identify initiatives to maintain positive levels of trainee engagement
• Providing an exceptional audited entity experience and support audited entity initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points

Qualifications

• Previous office-based experience preferable
• Experience working in a resourcing role preferable, or an interest in / awareness of what a resourcing role involves
• Experience in the professional services industry or a similar corporate environment, beneficial but not essential
• Previous experience of DayShape or Workday, beneficial but not essential
• The ability to manipulate and interpret data and Management information
• Excellent communication skills, both written and oral, and the ability to communicate / build strong relationships with a number of key senior, partner stakeholders

Benefits

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.