Resource Manager

MHA; Milton Keynes; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Agile Working

33 days holiday

Competitive salary package

Employee recognition awards

New succession planning programme

Employee Assistance Programme

And lot’s more!

Job summary

MHA in Milton Keynes is seeking a Resource Manager to lead regional resource management across audits, aligning activity with firm priorities and driving capacity planning.

You will use data to advise on utilisation, availability and performance, partnering with Partners and People colleagues to address demand and support delivery quality. This role champions an inclusive culture with agile working options.

Qualifications

• Experience in resource management, workforce planning or professional services operations, with responsibility for team delivery.
• Strong knowledge of resource management tools and reporting outputs.
• Ability to analyse large data sets and convert insights into practical, commercial advice.
• Excellent communication with empathy, influence and discretion across leadership and teams.

Responsibilities

• Deliver the regional resource management strategy across audit, aligned to firm priorities and commercial goals.
• Lead annual and rolling capacity planning, including busy seasons and peak demand.
• Use utilisation and performance data to provide actionable recommendations.
• Partner with Audit Partners, managers and People colleagues to anticipate demand and support delivery quality.
• Resolve resourcing conflicts and manage stakeholder priorities calmly and methodically.
• Coach and develop Resource Advisors and Coordinators with clear roles and goals.
• Drive improvements to resourcing workflows, scheduling processes, and reporting.
• Ensure accurate data is maintained in Dayshape and reporting tools.

Skills

Stakeholder mgmt

Resourcing exp

Data analysis

RM systems

Workforce planning

Commercial acumen

Change management

People mentoring

Tools

Dayshape

Job description

Resource Manager

Location: Milton Keynes

Competitive salary, negotiable depending on your experience and expertise.

Are you ready to bring your Resourcing and Project Management expertise to a role where your skills and unique perspective can make a lasting impact?

What Sets Us Apart

At MHA, we’re about people first – our people, our clients, and the communities we serve. As one of the UK’s top 11 accountancy firms and a proud member of Baker Tilly International, the 8th largest network in the world, we are a hub of global knowledge with a strong local commitment.

Our people-focused approach truly sets us apart.

Here, you won’t just be another face in the firm; you’ll be part of an ambitious, driven team dedicated to continuous learning and growth. We invest in our people because they are the foundation of our success. With access to unparalleled resources and award-winning development programmes, you’ll have the freedom to shape your career while making a meaningful impact.

We take immense pride in being awarded gold for Investors in People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported.

Here, You’ll Shape More Than Careers

We’re looking for a talented Resource Manager who thrives in a people-focused environment and sees challenges as opportunities for growth. At MHA, you’ll work alongside passionate professionals who care about making a difference Your role in our Central Region will be far more than policies and procedures; it’s about creating an inspiring workplace culture, fostering individual growth, and implementing strategic initiatives that drive meaningful, lasting impact across our team.

• Deliver the regional resource management strategy across audit, ensuring activity is aligned to firmwide priorities and commercial goals.
• Lead annual and rolling capacity planning, including busy season, peak-period demand, skills mix and role-level forecasting.
• Use utilisation, availability, chargeable hours and performance data to provide actionable advice and commercial recommendations.
• Partner with Audit Partners, managers, practice leaders and People colleagues to anticipate demand, address risk and support delivery quality.
• Resolve complex resourcing conflicts, capacity constraints and competing stakeholder priorities in a calm, methodical and solution-focused way.
• Coach, mentor and develop Resource Advisors and Coordinators, creating clear roles, goals and accountability for team delivery.
• Drive improvements to resourcing workflows, scheduling processes, systems and reporting to increase efficiency and value.
• Ensure accurate, timely data is maintained in Dayshape and associated reporting tools to support informed decision-making.
• Promote a positive, resilient and inclusive team culture, modelling firm values and supporting others through change.

What We’re Looking For

• Highly confident, skilled verbal and written communicator with great attention to detail.
• Experience in resource management, workforce planning or professional services operations, with proven responsibility for team delivery.
• Strong knowledge of resource management tools, techniques and best practice, including confident use of RM systems and reporting outputs.
• Ability to analyse large data sets, identify trends and convert insight into practical, commercial advice.
• Ability to interact effectively with empathy, impact and discretion, cultivating trusted advisor working relationships with Business Unit leadership, key stakeholders, practitioners, team members and the wider resource management function.
• Commercial mind set.
• Ability to plan and prioritise, multitask and manage a significant workload under pressure.
• Strong relationship management experience: ability to interact, influence and negotiate with people at all levels.
• Strong organisation and time management skills with excellent administration skills.
• A proactive attitude towards change and ongoing focus on improvement.
• Ability to influence strategic resourcing, training and recruitment decisions through presentation of information that is timely and informative.

Rewards That Resonate

You’re more than a number to us; you’re an individual with unique talents and aspirations. Our benefits are designed to support your well-being, foster your professional growth, and recognise your contributions.

• Agile Working: Enjoy the flexibility of core hours from 10 AM to 2 PM and two home working days, allowing you to balance your work and personal commitments seamlessly.
• 33 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days)
• Competitive salary package
• Employee recognition awards: Outstanding Performance Award Bonus, and other recognition initiatives.
• New and improved programme for succession planning and supportive management structure to help you realise your potential
• Employee Assistance Programme: Access a free confidential 24-hour support service, including unlimited counselling sessions and virtual doctors available for you and your family.
• And lot’s more!

Are You Ready to Elevate Your Career?