HR Services Associate - 12 month FTC

BDO UK; Liverpool; On-site; GBP 24,000 - 32,000; Full time

Job summary

BDO UK is seeking an HR Administration professional to support the HR lifecycle and deliver frontline services across the firm. You will help ensure smooth onboarding for new joiners and act as a primary contact for HR inquiries.

The role focuses on accuracy, confidentiality, and efficient use of MS Office and HR systems. You will collaborate with Resourcing, Employee Relations and other HR teams to maintain service quality and drive improvements.

Qualifications

• A/AS Level education or equivalent.
• Proven experience in HR operational delivery, ideally within a Shared Service structure.
• Proficient IT skills using Microsoft Office packages (Word, Excel & Outlook).
• Previous experience of working with HR systems.
• Understanding of confidentiality & GDPR.
• Excellent oral & written communication skills.
• Excellent organisational and time management skills.
• Process orientated, able to work within SLAs to ensure the service meets the demands of the business.
• High level of personal commitment to task completion.
• Demonstrated ability to work collaboratively as part of a team.
• Knowledge of Workday (desired).
• Good understanding of employment law (desired).
• Experience of working in Professional Services (desired).

Responsibilities

• Assist with the delivery of HR administrative services in support of HR and firm‑wide processes throughout the employee lifecycle.
• Provide a seamless candidate onboarding experience and often serve as the first key contact for all new joiners into BDO.
• Focus on client‑service excellence by building and maintaining collaborative relationships with key stakeholders, including Partners and employees in the wider BDO business.
• Work closely with other HR teams such as Resourcing, Employee Relations, Reward and our HR Generalist teams.
• Ensure quality, effectiveness and continuous improvement of the HR Shared Service offering.

Skills

Communication

Organisational skills

Attention to detail

Teamwork

MS Office proficiency

Workday

Education

A/AS Level education or equivalent

Relevant degree or professional qualification (desirable)

Tools

Microsoft Office

Workday

HR systems

Job description

Overview

BDO HR Services team responsible for the delivery of HR related administration and supporting the wider HR team throughout the employee lifecycle.

Responsibilities

• Assist with the delivery of HR administrative services in support of HR and firm‑wide processes throughout the employee lifecycle.
• Provide a seamless candidate onboarding experience and often serve as the first key contact for all new joiners into BDO.
• Focus on client‑service excellence by building and maintaining collaborative relationships with key stakeholders, including Partners and employees in the wider BDO business.
• Work closely with other HR teams such as Resourcing, Employee Relations, Reward and our HR Generalist teams.
• Ensure quality, effectiveness and continuous improvement of the HR Shared Service offering.

Qualifications

• A/AS Level education or equivalent.
• Proven experience within an HR operational delivery, ideally within a Shared Service structure.
• Proficient IT skills using Microsoft Office packages (Word, Excel & Outlook).
• Previous experience of working with HR systems.
• Understanding of confidentiality & GDPR.
• Excellent oral & written communication skills.
• Excellent organisational and time management skills.
• High level of focus, attention to detail and accuracy.
• Process orientated, able to work within SLAs to ensure the service meets the demands of the business.
• High level of personal commitment to task completion.
• Demonstrated ability to work collaboratively as part of a team.
• Relevant degree or professional qualification (desired).
• Knowledge of Workday (desired).
• Good understanding of employment law (desired).
• Experience of working in Professional Services (desired).