Operations and Logistics Coordinator

ASCP UK; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

ASCP UK is seeking an Operations and Logistics Coordinator to support our dynamic team. This remote position involves coordinating logistics, managing appointments, and providing exceptional service to clients while maintaining a high level of professionalism. Ideal candidates are adaptable, detail-oriented, and thrive under pressure, contributing to the seamless operation of our business.

Qualifications

• Exceptional communication skills with a friendly phone manner.
• Strong attention to detail and organizational skills.
• Ability to maintain composure under pressure.

Responsibilities

• Provide administrative support for scheduling and managing appointments.
• Coordinate logistics for quality control audits.
• Field requests for auditing appointments and handle inquiries professionally.

Skills

Communication

Organizational Skills

Attention to Detail

Adaptability

Team Collaboration

Tools

CRM Systems

Excel

Job description

Get AI-powered advice on this job and more exclusive features.

We are seeking a highly dedicated and resilient Operations and Logistics Coordinator to join our dynamic team. In this critical role, you will be the backbone of our operations, ensuring that logistical processes are managed with precision and efficiency. Your ability to remain calm under pressure, work effectively with a wide range of stakeholders, and maintain a high level of professionalism at all times is crucial to the success of our business.

This is a remote role, with initial in-person training required at our Basingstoke office. Occasional travel to the office may be necessary for team meetings or business needs.

Who we’re looking for

We need someone who not only thrives in a fast-paced, demanding environment but also brings an unwavering commitment to excellence in everything they do. You are passionate about delivering first-class service and understand that your role is essential to the smooth functioning of our operations. With a friendly and approachable manner, you communicate clearly and effectively, even in the most challenging situations. Your resilience allows you to navigate complex issues without losing focus, and your colleagues rely on your reliability, strong attention to detail, and exceptional organizational skills. A team player at heart, you embrace collaboration and see every challenge as an opportunity to improve and innovate. You bring strong proficiency with CRM systems and Excel, and you take immense pride in the quality of your work.

This role offers a unique opportunity to work within a supportive, close-knit team at CORGI, where your contributions are not just valued—they are crucial to our success. We are a company that values dedication, precision, and teamwork, and we promote a culture of flexibility and continuous improvement.

Key responsibilities

• Provide administrative support for scheduling and managing appointments, working closely with auditors, clients, and the CORGI team to ensure a seamless appointment program.
• Coordinate logistics for gas and electrical quality control audits, ensuring all aspects of service delivery are executed with precision.
• Collaborate with cross-functional teams to ensure that logistical operations align with overall business objectives.
• Answer and manage calls on the main phone line, providing courteous and efficient service to social housing tenants and other clients.
• Field requests for quality control auditing appointments, ensuring tenants receive timely and accurate information.
• Handle inquiries with professionalism, maintaining a calm and composed demeanour, even in challenging situations.
• Support other business functions with various administrative tasks, ensuring all documentation and communication are handled with utmost care and accuracy.
• Contribute to the smooth operation of the business by providing adaptable and flexible support, ready to tackle evolving demands.

What you bring:

• Calm under pressure: You excel in maintaining composure and effectiveness, even when faced with tight deadlines and challenging situations.
• Resilience and high work ethic: Your unwavering commitment to excellence ensures that you consistently deliver high-quality work, no matter the circumstances.
• Exceptional communication skills: You have a professional, friendly phone manner and excel in both verbal and written communication.
• Impeccable attention to detail: Your organizational skills ensure you deliver accurate and timely outcomes, taking full responsibility and accountability.
• Adaptability and flexibility: You thrive in a dynamic environment and can adjust your approach as circumstances change.
• Team collaboration: You embrace working as part of a team, contributing to shared objectives and supporting your colleagues in achieving collective success.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Oil and Gas