Operations and Activation Lead

Blue Square; Chertsey; On-site; GBP 60,000 - 120,000; Full time

Benefits offered by this job

Performance Bonus 15%

Company Car

Company Sick Pay

AXA Private Medical Insurance

Access to discounts and perks

Job summary

A leading marketing services company in Chertsey is seeking a dynamic Operations and Activation Lead to oversee go-to-market strategies and manage multimillion-pound budgets for Samsung Mobile products. This role requires strong retail experience, effective project management skills, and the ability to lead cross-functional teams. Candidates should be data-driven and passionate about operational excellence, with excellent communication skills in English and Korean. The position offers a competitive salary and performance bonuses.

Qualifications

• Experienced in retail, project management, and GTM planning with a deep understanding of shopper journeys.
• Ability to manage multiple high-profile tasks and present to senior colleagues.
• Passionate about details and delivering results.

Responsibilities

• Develop and execute innovative GTM strategies for products.
• Oversee the creation and maintenance of impactful touchpoints in stores.
• Implement strong processes for compliance and operational management.
• Foster partnerships with retailers, operators, and agencies to maximise brand presence and sales.

Skills

Retail experience

Project management

GTM Planning

Strong communication skills

Problem-solving skills

Financial management

Job description

Join to apply for the Operations and Activation Lead role at Blue Square.

Overview

We’re looking for a dynamic retail leader to shape and deliver go-to-market strategies for Samsung Mobile products. This is a UK & Ireland wide role, where you’ll own every stage of the journey. You’ll be involved from creating high-impact retail and contact centre touchpoints, toolkits, and experiential activations, to ensuring best-in-class merchandising, compliance, and operational excellence across 3,000+ partner stores.

In this role you’ll build strong partnerships with retailers, operators, and agencies, managing multimillion-pound budgets with a data-driven approach to maximise sales impact.

Leading and inspiring cross-functional teams, you’ll translate market trends into actionable plans, deliver flawless launches, and drive continuous improvement across all retail and contact centre environments.

Responsibilities

• Develop and execute innovative GTM strategies for MX products, ensuring consistent, high-quality launches across retail and contact centre channels.
• TOUCHPOINT & MERCHANDISING LEADERSHIP: Oversee the creation, localisation, and maintenance of impactful touchpoints and toolkits, driving a seamless customer experience in 3,000+ partner stores.
• OPERATIONAL & COMPLIANCE MANAGEMENT: Implement strong processes for maintenance, warehouse, and compliance to maintain top-tier execution standards across all retail environments.
• STRATEGIC RELATIONSHIP BUILDING: Foster productive partnerships with retailers, operators, and agencies to maximise brand presence, sales impact, and long-term collaboration.
• DATA-LED DECISION MAKING: Leverage sales trends, shopper insights, and analytics to optimise retail investments and refine execution strategies.
• HIGH-PERFORMANCE TEAM DEVELOPMENT: Lead, mentor, and inspire both field and head office teams to operate as a cohesive, results-driven unit.

Qualifications

• You’re experienced in retail, project management, GTM Planning, with an in-depth understanding of shopper journeys
• You’re able to balance multiple, high-profile tasks with strong project management skills
• You’re able to communicate with and present to Senior colleagues (English & Korean)
• You’re passionate about the detail and delivery
• You’re solution-focused and able to problem solve
• You’re able to understand data, including sales trends and customer insights to make data-led decisions
• You’re experienced in working with creative agencies to support the touchpoint and toolkit enhancements
• You’re experienced in financial management; in this role you’ll be responsible for a multi-million pound P&L
• You’re experienced in working strategically with agencies / 3rd parties

What you can expect from us

• Performance Bonus 15% + Competitive Reward Scheme Bonus
• Company Car
• Company Sick Pay
• AXA Private Medical Insurance
• Access to a range of discounts and perks across our key partners & beyond
• Flexible Rewards Hub

Role details

• Seniority level: Director
• Employment type: Full-time
• Job function: Marketing, Project Management, and Strategy/Planning
• Industries: Marketing Services, Technology, Information and Media, and Retail

Base pay range

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.