Operations Analyst

Corona Energy; Watford; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the energy sector seeks an Operations Analyst to provide insights throughout the customer lifecycle. This role involves managing queries, analyzing large datasets, and using analytical tools to influence outcomes. We offer a competitive salary, excellent benefits, and a supportive work environment that prioritizes employee well-being.

Benefits

Private medical insurance

Annual company profit share scheme

Employee Electric Vehicle scheme

Internal rewards and recognition scheme

Development opportunities

Complimentary breakfast and snacks

Wellness events and activities

Support for charity partnerships

Sports and social events

Annual company awards

Qualifications

• Experience in the energy industry preferred, ideally B2B.
• Comfortable with large datasets.
• Analytical tools usage necessary.

Responsibilities

• Deliver high-quality insight and analysis throughout the customer lifecycle.
• Interpret data from various internal and industry sources.
• Manage queries and monitor operational risk.

Skills

Data Analysis

Query Management

Risk Monitoring

Tools

Advanced Excel

Data Modelling

Job description

We are looking for an Operations Analyst to join our growing team.

Working as a part of a dynamic operations department, you will work to deliver high quality insight and analysis throughout the customer (meter) lifecycle. By interpreting data from a varied number of sources both internal and industry facing, you will be experienced in query management and resolution as well as the monitoring of operational risk.

The successful applicant for this role will already have experience of working in the energy industry, ideally from a B2B supplier however this is not essential. You will also need to be comfortable working with large datasets and using analytical tools (advanced Excel / data modelling) to inform your results.

What can we offer?

This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;

• Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!
• Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.
• Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.
• Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.

On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!

Working Pattern

In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.

Working with us at Corona Energy

At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!

To support this experience, we also offer our team;

• Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.
• An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!
• An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.
• The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.

If you are looking for a career that is all about positive energy, we would welcome your application!

Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments, they may require in order to take part in our recruitment process.