Operations Administrator: Excel & Customer Success Champion

Future Prospects Group Ltd; Newark on Trent; On-site; GBP 24,300 - 29,700; Full time

Benefits offered by this job

28 days annual leave

Subsidised café on site

Bonus day off for your birthday

Critical Illness cover

Life Insurance

Personal Health Insurance

Bonus day off for Christmas shopping

Free on-site parking

Casual office

Job summary

Future Prospects Group Ltd is seeking an Operations Administrator for their Newark office. This full-time, permanent position offers an annual salary of £27,000 plus benefits. The successful candidate will provide exceptional service via telephone, live chat, and email while managing customer inquiries. Key responsibilities include data loading, maintaining CRM systems, and collaborating with various departments. Qualifications include strong attention to detail, Microsoft Office proficiency, and excellent communication skills.

Qualifications

• Exceptional attention to detail.
• Previous experience of Microsoft Office, particularly Excel.
• Ability to learn multiple bespoke systems.

Responsibilities

• Handling incoming enquiries.
• Supporting tickets and amending details.
• Responding to customer requests.
• Loading data with excellent attention to detail.
• Working closely with other departments.

Skills

Attention to detail

Microsoft Office (Excel)

Communication skills

Customer service experience

Job description

Future Prospects Group Ltd is seeking an Operations Administrator for their Newark office. This full-time, permanent position offers an annual salary of £27,000 plus benefits. The successful candidate will provide exceptional service via telephone, live chat, and email while managing customer inquiries. Key responsibilities include data loading, maintaining CRM systems, and collaborating with various departments. Qualifications include strong attention to detail, Microsoft Office proficiency, and excellent communication skills.