Operations Administrator

Aramark; Windsor; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Merlin Magic Pass

Resort discounts

Incentives and recognition programs

Free on-site parking

Employee benefits app with discounts,

Training and apprenticeship programmes

Opportunities to contribute to menu i…

Job summary

LEGOLAND Windsor Resort is seeking a Food & Beverage Operations Administrator to support daily park operations. The role is full-time, with weekend availability and a fast-paced environment.

You will assist the F&B Management Team, manage communications, help with training docs, invoicing, stock checks and reporting, while contributing to menu development and operational improvements.

This position offers a competitive hourly rate of £13.40, plus Merlin benefits and on-site parking.

Qualifications

• Ability to remain calm under pressure and complete tasks promptly.
• Excellent communication with frontline team and management.
• Flexible, adaptable to changing business needs.
• Approachable, positive, and team-oriented.
• Experience using Microsoft Office applications, including Word and Excel.
• Previous Food & Beverage or administrative experience desirable.

Responsibilities

• Reporting to the Food & Beverage Operations Manager and supporting day-to-day, weekly, and monthly administrative tasks
• Supporting the F&B Management Team with training documentation to ensure team members are safe and legally compliant to work
• Conducting team briefings to ensure colleagues are updated with all relevant information for the trading day
• Being available to make and receive calls, respond to messages and emails, and resolve issues quickly and efficiently
• Managing the F&B inbox and responding to employee queries and requests
• Working closely with the F&B Management Team to report absences, lateness, and sickness, ensuring all information is logged through the correct processes
• Supporting the Food & Beverage Management Team with invoice processing
• Assisting with stock-taking processes
• Completing financial trackers to support accurate financial reporting and sharing information appropriately

Skills

Calm under pressure

Excellent communication

Adaptable

Team player

MS Office (Word/Excel)

Tools

Microsoft Word

Microsoft Excel

Job description

LEGOLAND® Windsor Resort is recruiting for a Food & Beverage Operations Administrator!

We are One Team at LEGOLAND Windsor Resort, and we are committed to delivering magic every day for our guests. Come and join the team!

We are recruiting for a Food & Beverage Operations Administrator to support the Park Food & Beverage team with its daily operations. This role is fast-paced and requires someone who can multi-task and help ensure all F&B units across the park deliver against their daily, weekly, and monthly targets.

• Full-time, fully flexible
• Weekend availability required

Hourly Rate

£13.40 per hour, plus fantastic benefits listed below.

• Merlin Magic Pass, providing free entry to all Merlin UK attractions for you and your family
• Resort discounts across LEGOLAND® and other Merlin UK attractions
• Regular incentives and recognition programmes to celebrate success
• Free on-site parking
• Employee benefits app with discounts, online GP access, and mental health support
• Training and apprenticeship programmes to develop your leadership and management skills
• Opportunities to contribute to menu innovation and operational improvement projects

Job Description

A day in the life of the Food & Beverage Operations Administrator could include:

• Reporting to the Food & Beverage Operations Manager and supporting day-to-day, weekly, and monthly administrative tasks
• Supporting the F&B Management Team with training documentation to ensure team members are safe and legally compliant to work
• Conducting team briefings to ensure colleagues are updated with all relevant information for the trading day
• Being available to make and receive calls, respond to messages and emails, and resolve issues quickly and efficiently
• Managing the F&B inbox and responding to employee queries and requests
• Working closely with the F&B Management Team to report absences, lateness, and sickness, ensuring all information is logged through the correct processes
• Supporting the Food & Beverage Management Team with invoice processing
• Assisting with stock-taking processes
• Completing financial trackers to support accurate financial reporting and sharing information appropriately

Qualifications

• Ability to remain calm under pressure and complete tasks in a timely manner
• Excellent communication skills when working with both frontline team members and management teams
• Adaptable and flexible, with the ability to support changing business requirements
• Approachable, positive, and enthusiastic, with a strong team-player attitude
• Experience using Microsoft Office applications, including Word and Excel
• Previous Food & Beverage or administrative experience is desirable

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.