Hotel Food & Beverage Supervisor

Aramark; Windsor; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Merlin Magic Passes

On-site discount

Benefits app

Free on-site parking

Development and progression

Monthly socials

Incentives

Job summary

LEGOLAND Windsor Resort is seeking a Food & Beverage Supervisor to support day-to-day operations across Bricks Family Restaurant, Skyline Bar and Clubhouse. You will work between Team Leaders and Restaurant Managers to uphold standards and drive guest satisfaction.

The role requires a proactive, hands-on leader with strong communication skills and the ability to manage staffing, stock, and promotions. Weekend availability and full-time hours are expected.

Qualifications

• Experience within the Food and Beverage industry.
• Previous work as a Team Leader or similar role.
• Excellent attention to detail with the ability to work on your own initiative.
• A positive can-do attitude with a hands-on approach to support and lead the team.
• Be a great communicator and reliable in all aspects of the role.
• Demonstrate the ability to take on challenges as and when they arise, reacting positively and responding immediately with solutions

Responsibilities

• Ensuring full compliance with Health & Safety legislation, including Food Safety and Hygiene.
• Driving focus on exceptional guest service and achieving all Food and Beverage KPI targets.
• Assisting with recruitment, training, coaching, development, and leading the team with a hands-on approach to allow support with future succession.
• Maintaining high standards of presentation throughout the restaurants and outlets whilst offering ideas for change where applicable.
• Ensuring appropriate stock levels are maintained through effective monitoring, while taking financial responsibility for stock control and labour management.
• Implementing agreed promotions for maximum sales and communicating important and relevant information to the team, ensuring excellent product knowledge at all times, including allergen and dietary requirement information

Skills

F&B industry experience

Team Leader experience

Attention to detail

Communication skills

Problem solving

People development

Job description

LEGOLAND Windsor Resort is recruiting Food & Beverage Supervisors for our Bricks Family Restaurant, Skyline Bar and Clubhouse.

We are ONE Team at LEGOLAND Windsor Resort, and we are committed to delivering magic every day for our guests. Come and join the team!

Spanning over two hotels and our very own holiday village, a day in our operation is never dull.

This role sits between the Team Leaders and the Restaurant Managers, so you will be required to ensure the delivery of the day-to-day operation by supporting and implementing initiatives and quality standards. This role requires a candidate who demonstrates a positive mental attitude, is highly motivated, empowering, and has determination to succeed. The Supervisor will need to think outside the box, make quick decisions, and have the natural ability to bring out the best in the team.

Shift opportunities include:

Full Time, Fully flexible - 5 days out of 7 for either our breakfast or dinner service with some holiday cover required over our busier times

Due to the nature of our operation, weekend availability is essential

What's in it for you?

Competitive hourly rate of £13.60 plus fantastic benefits listed below.

We have fantastic benefits available for our team...

• Merlin Magic Passes (free passes to use across Merlin theme parks and attractions)
• On-site discount across Merlin theme parks and attractions
• Benefits app: access to hundreds of discounts, online GP access, mental health support and our Employee Assistance Programme
• Free on-site parking
• Opportunity for development and progression within your role and the wider department
• Monthly socials and themed events
• Regular incentives to continue motivation at work

A day in the life of a Hotel Food & Beverage Supervisor would include...

• Ensuring full compliance with Health & Safety legislation, including Food Safety and Hygiene
• Driving focus on exceptional guest service and achieving all Food and Beverage KPI targets
• Assisting with recruitment, training, coaching, development, and leading the team with a hands-on approach to allow support with future succession
• Maintaining high standards of presentation throughout the restaurants and outlets whilst offering ideas for change where applicable
• Ensuring appropriate stock levels are maintained through effective monitoring, while taking financial responsibility for stock control and labour management
• Implementing agreed promotions for maximum sales and communicating important and relevant information to the team, ensuring excellent product knowledge at all times, including allergen and dietary requirement information

Here are some desirable qualities for this role...

• Experience within the Food and Beverage industry
• Previous work as a Team Leader or similar role
• Excellent attention to detail with the ability to work on your own initiative
• A positive can-do attitude with a hands-on approach to support and lead the team
• Be a great communicator and reliable in all aspects of the role
• Demonstrate the ability to take on challenges as and when they arise, reacting positively and responding immediately with solutions
• A strong desire to develop others through effective training and coaching
• Previous knowledge of risk assessments and Health & Safety protocols

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]. Join us in fostering a workplace where everyone can achieve their full potential