Hotel Team Leader

Aramark; Windsor; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Merlin Magic Passes

In-house training and development

On-site discounts

Benefits app with discounts and GP/AI

Accrued annual leave

Monthly socials and themed events

Job summary

LEGOLAND Windsor Resort is recruiting a Hotel Food & Beverage Team Leader to oversee operations across multiple hotel restaurants. You will drive energetic, high‑quality service and lead a team in a dynamic, guest‑facing environment.

The role requires strong leadership, excellent communication, and a solid knowledge of menus and allergens. This full‑time position offers flexible hours (7am–11pm) and attractive benefits within LEGOLAND Windsor Resort.

Qualifications

• Previous Food & Beverage experience is desirable.
• Previous leadership experience is essential.
• Excellent communication and organisational skills.
• Ability to remain calm under pressure and complete tasks efficiently and within deadlines.
• Be adaptable and flexible to support business requirements.
• Positive, approachable and proactive attitude with leadership by example.
• Ability to build strong working relationships across the business and the wider resort.
• Aged 18 or over in accordance with Licensing Act 2003.

Responsibilities

• Lead the hotel Food & Beverage operation ensuring energetic, fast‑paced service.
• Delegate to empower the team and drive performance and quality.
• Provide menu knowledge and adhere to allergen and dietary requirements.
• Maintain high Health & Food Safety standards in products and work environment.
• Work as part of the team and lead to ensure smooth operations.
• Promote a supportive learning environment.

Skills

Leadership experience

Communication skills

Organisational skills

Calm under pressure

Adaptable

Team leadership

Job description

LEGOLAND Windsor Resort is recruiting a Hotel Food & Beverage Team Leader!

We are ONE Team at LEGOLAND Windsor, and we are committed to delivering magic every day for our guests. Come and join the team!

We are recruiting for confident Team Leaders to work across our hotel operation within the Food and Beverage department at LEGOLAND Windsor Resort. You will have the opportunity to be part of an energetic, fun environment that strives every day to deliver outstanding service to our guests.

Our Hotel Food & Beverage Team operate across several restaurants ranging from fine dining to a traditional 'clubhouse' theme. All of them have their own unique theme and menu offerings.

Shift Opportunities include:

Full Time, Fully Flexible - hours covering 7am until 11pm

£13.40 per hour plus fantastic benefits listed below...

What's in it for you?

We have fantastic benefits available for our team...

• Merlin Magic Passes (free tickets to use across Merlin theme parks and attractions)
• In-house training and development programme with the opportunity for progression
• On-site discount across Merlin theme parks and attractions
• Benefits app: access to hundreds of discounts, online GP appointments, mental health support, and our Employee Assistance Programme
• Accrued annual leave
• Monthly socials and themed events

What does this role entail?

A day in the life of a Hotel Food & Beverage Team Leader would include...

• Being a leader within the operation and ensuring the team keep to a high energetic, fast-paced service by driving performance, productivity, and quality throughout
• Being empowering and motivating through delegation to get the best from the team
• Being confident in providing excellent menu knowledge and having the ability to adhere to allergen and dietary requirements where necessary
• Adhering to the highest standards of Health & Safety as well as Food Safety both with the products that are served and within the working environment
• Working as part of a team as well as leading the team to ensure the operation runs smoothly
• Promoting and sustaining a supportive learning environment

Here are some of the desirable qualities for this role...

• Previous Food and Beverage experience is desirable
• Previous leadership experience is essential
• Excellent communication and organisational skills
• The ability to remain calm under pressure and complete tasks efficiently and within deadlines
• Be adaptable and flexible to support business requirements
• A positive, approachable, and proactive attitude, with the ability to lead by example and demonstrate responsibility and accountability
• The ability to build and maintain excellent working relationships across the business and the wider resort
• Due to the nature of this role, which includes bar and alcohol service, applicants must be aged 18 or over in accordance with the Licensing Act 2003

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]. Join us in fostering a workplace where everyone can achieve their full potential