Operations Administrator

Roundstone Vending Ltd.; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Onsite parking

Free tea and coffee

Annual leave

Job summary

Roundstone Vending Ltd. is seeking a full-time Operations Administrator to join their Weston-super-Mare team. The role involves managing orders, responding to inquiries, and ensuring efficient administrative processes. Ideal candidates should possess strong attention to detail, organizational skills, and experience in customer support or administration.

The position offers opportunities for professional development and collaboration within a growing organization. Benefits include onsite parking, free tea and coffee, and annual leave.

Qualifications

• Previous experience in administration, order processing, or customer support.
• Ability to work in a busy environment with changing priorities.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage orders and administrative processes with a focus on accuracy.
• Act as a point of contact for queries and issue resolution.
• Work closely with internal teams to ensure clear communication.

Skills

Attention to detail

Organizational skills

Clear communication

Proactive mindset

Customer support experience

Tools

Sage Accounting

Spreadsheets

Job description

Do you have excellent attention to detail and enjoy working as part of a supportive team?

At Roundstone, we are looking for a full-time Operations Administrator to join the team on a permanent basis. We are seeking a self‑motivated, detail‑focused team player who can confidently manage orders, respond to customer and internal enquiries, and help ensure our administrative processes run efficiently.

This is a fantastic opportunity to join a growing organisation where you will liaise with multiple departments, take initiative to resolve issues, and help keep day‑to‑day operations running smoothly.

Key Responsibilities

• Taking ownership of orders and administrative processes from start to finish, ensuring accuracy at every stage.
• Acting as a key point of contact for queries, resolving issues professionally and efficiently.
• Working closely with internal teams to ensure clear communication and smooth workflow.
• Managing multiple tasks simultaneously, keeping everything organised and on track.
• Identifying opportunities to improve processes and suggesting practical solutions.
• Proactively following up on outstanding actions to ensure nothing is missed.
• Supporting colleagues and taking on additional responsibilities as the role develops.

About You

• You’ll ideally have previous experience in administration, order processing or customer support.
• Comfortable working in a busy, fast‑paced environment where priorities can change.
• Strong attention to detail and excellent organisational skills.
• Clear and professional communication skills, both written and verbal.
• A proactive, solutions‑focused mindset with the confidence to take ownership of tasks.
• A reliable and collaborative team player who is open to continuous improvement.
• Experience in Sage Accounting/Credit Control and Spreadsheets would be preferred.

Perks

• Onsite parking and additional company benefits including

Sound like the right fit for you? Apply now and become part of the Roundstone team.

• Job Type: Full‑time
• Pay: TBC
• Expected hours: 40 per week
• Work Location: Office‑based in Weston‑super‑Mare
• Benefits: Onsite parking, free tea and coffee, annual leave