Operations Administrator

Doe Park Water Activities Centre; Saltaire; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Bradford Music & Arts Service is recruiting Operations Administrators to support finance, data, and administrative tasks for a busy music hub serving schools and communities. The role offers hybrid working, with some office and home-based duties, and occasional event participation.

You will work with the Head of Service and management team, maintaining excellent customer relations with schools and parents, and may contribute to events and profile-raising via social media.

Qualifications

• Experience with Excel and data analysis.
• Interest in social media and raising profile for the service.
• Strong administrative and customer service skills.

Responsibilities

• Support finance and business administration tasks including invoicing and debt management.
• Produce financial reports and data returns for internal use.
• Manage the website and social media presence for the service.

Skills

Excel

Data analysis

Social media

Invoicing

Customer relations

Tools

Operating systems training

Job description

Bradford Music & Arts Service is a highly successful service and the lead organisation for the West Yorkshire Music Hub. It provides wide ranging music opportunities for children and young people who live or go to school in the Bradford MDC area.

The service works in close partnership with schools and the local community and a number of delivery organisations, regional and national partners to ensure that a broad range of high‑quality music provision is available, accessible and affordable to all children and young people.

If you would like to find out more about Bradford Music & Arts Service go to: www.bradfordmusiconline.co.uk

If you would like to find out more about the West Yorkshire Music Hub go to: www.westyorkshiremusichub.org.uk

We are excited to be able to offer an opportunity to join our team of Operations Administrators.

Working alongside a thriving team of instrumental/vocal music teachers our Operations Administrators and Administration Team support and underpin this successful peripatetic service ensuring that the young people and schools across the district receive a quality service.

Main Responsibilities Of Post

Supporting a variety of finance and business administration tasks, including invoicing, parental debt, data analysis, and general admin duties. To support the Music & Arts Service by ensuring effective, efficient, and timely delivery of services.

Managing the website, social media presence, training staff on operating systems, delivering financial reports, data returns, client invoicing, and communications.

Assisting the Head of Service, Business Manager and wider management team, teaching Staff and maintaining excellent customer relations. Additionally, to ensure respectful and efficient customer interactions for schools and parents, from lesson sign‑ups to debt management.

We would particularly welcome candidates who have a strong excel/data base knowledge together with a real interest and flair for social media as we have a strong desire to raise our profile in this area.

Running events is a key area and the successful candidate, alongside the wider admin team, will be instrumental in assisting the management team with every aspect from planning, organising through to seeing the event come to fruition on the day/evening/weekend. A real roll up your sleeves side to the job and a perfect opportunity to see the real time impact your work has on children.

Never a dull day working for this unique service – you will be part of a vibrant team and will work closely with schools, parents, pupils and outside agencies.

The role will be split partially in the office and working from home as we have a rolling hybrid working system in place. There will be times when you will be expected to attend events which can be on occasions be on evening or weekends with advance notice. You can also be called into the office for extra times if there is a service need and to cover other staff’s office time if they are on holiday etc.

Employee Offer

Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf

Equal Opportunities

We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re‑assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.

The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.

Attached documents

• Reference 00740 Operations Administartor - Job Profile.pdf