Operations Administrator

Bradford Corporation; Saltaire; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Bradford Music & Arts Service in Bradford is seeking an organised administrator to handle invoicing, data analysis and general finance tasks. You will support service delivery, manage the website and social media, and train staff on operating systems while maintaining strong customer relations.

The role blends office work with home-based tasks and occasional event support, including evenings or weekends as required.

Qualifications

• Experience with finance and administrative tasks.
• Ability to perform data analysis and generate reports.
• Strong Excel/database knowledge with an interest in social media.

Responsibilities

• Support a variety of finance and business administration tasks including invoicing, parental debt, data analysis and general admin duties.
• Support the Music & Arts Service by delivering effective, efficient and timely services.
• Manage the website, social media, staff training on systems, financial reports, data returns, invoicing and communications.
• Assist the Head of Service and wider management team, and maintain excellent customer relations.
• Ensure respectful and efficient customer interactions for schools and parents, from lesson sign-ups to debt management.
• Contribute to events planning and delivery, with occasional evenings or weekends.
• Role is hybrid with office and home working; may be called into the office as needed.

Skills

Excel data analysis

Data entry

Invoicing

Customer service

Social media management

Communication

Event planning

Tools

Microsoft Excel

CRM software

Office suite

Social media tools

Job description

Bradford Music & Arts Service is a highly successful service and the lead organisation for the West Yorkshire Music Hub. It provides wide ranging music opportunities for children and young people who live or go to school in the Bradford MDC area. The service works in close partnership with schools and the local community and a number of delivery organisations, regional and national partners to ensure that a broad range of high-quality music provision is available, accessible and affordable to all children and young people. If you would like to find out more about Bradford Music & Arts Service go to: www.bradfordmusiconline.co.uk If you would like to find out more about the West Yorkshire Music Hub go to: www.westyorkshiremusichub.org.uk

Main Responsibilities of Post:

• Supporting a variety of finance and business administration tasks, including invoicing, parental debt, data analysis, and general admin duties.
• To support the Music & Arts Service by ensuring effective, efficient, and timely delivery of services.
• Managing the website, social media presence, training staff on operating systems, delivering financial reports, data returns, client invoicing, and communications.
• Assisting the Head of Service, Business Manager and wider management team, teaching Staff and maintaining excellent customer relations.
• Additionally, to ensure respectful and efficient customer interactions for schools and parents, from lesson sign-ups to debt management.
• We would particularly welcome candidates who have a strong excel/data base knowledge together with a real interest and flair for social media as we have a strong desire to raise our profile in this area.
• Running events is a key area and the successful candidate, alongside the wider admin team, will be instrumental in assisting the management team with every aspect from planning, organising through to seeing the event come to fruition on the day/evening/weekend.
• A real roll up your sleeves side to the job and a perfect opportunity to see the real time impact your work has on children.
• Never a dull day working for this unique service – you will be part of a vibrant team and will work closely with schools, parents, pupils and outside agencies.
• The role will be split partially in the office and working from home as we have a rolling hybrid working system in place.
• There will be times when you will be expected to attend events which can be on occasions be on evening or weekends with advance notice.
• You can also be called into the office for extra times if there is a service need and to cover other staff’s office time if they are on holiday etc.

Employee Offer

Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf

Equal Opportunities

We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re‑assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.

The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.