Operations Administrator

Wireless CCTV Ltd; Rochdale; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a leading company as an Operations Administrator in Rochdale, where you'll manage client communications and coordinate schedules. With a starting salary of £25,500, this role offers opportunities for career growth and benefits including private healthcare, a pension scheme, and generous annual leave.

Benefits

25 days of annual leave plus bank holidays

Private healthcare and dental schemes

Company pension scheme with employer contributions

Access to retail discounts via Mintago

Refurbished open-plan office

Qualifications

• At least 1 year of administrative and/or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organisational and time management skills.

Responsibilities

• Manage client communications prior to installation, service, and decommissioning.
• Coordinate field engineer schedules and customer communication.
• Ensure accurate stock allocation and returns within the system.

Skills

Communication

Organisational skills

Time management

Teamwork

Job description

Join Wireless CCTV as an Operations Administrator and kickstart your career. In this pivotal role, you’ll manage client communications, coordinate field engineer schedules, and ensure seamless site commissioning and decommissioning.

Operations Administrator in Rochdale

Starting at £25,500 per annum

Ready to join a company that puts employee development and progression at the forefront? At Wireless CCTV, we appreciate all our employees and know they are our strongest assets; this is why we are passionate about providing long-lasting careers.

Role Overview:

• Provide client communications prior to installation, service, and decommissioning.
• Invite field engineers to install, service, and decommission jobs.
• Coordinate customer communication to inform them about site status and processes.
• Liaise with the monitoring station to ensure correct site commissioning and decommissioning.
• Update data accurately within departmental systems.
• Ensure accurate stock allocation and returns within the system.

Benefits:

Annual salary of £25,500, increasing to £27,000 after probation.

25 days of annual leave plus bank holidays, increasing with length of service.

• Private healthcare and dental schemes, supporting wellness and mental health.
• Company pension scheme with employer contributions increasing over time.
• Access to retail discounts via Mintago finance and wellbeing hub.
• Refurbished open-plan office fostering a supportive environment.

Your Experience:

• At least 1 year of administrative and/or customer service experience.
• Strong communication and interpersonal skills to build relationships.
• Excellent organisational and time management skills.
• Proven teamwork skills, whether professionally or extracurricular.
• Ability to thrive in a busy, fast-paced environment.

Who Are We?

• Wireless CCTV (WCCTV), founded in 2001, is a market leader in rapidly deployable mobile surveillance systems. Our core values are Quality, Innovation, and Customer First.
• In 2021, private equity firm LDC invested significantly in WCCTV, enabling us to scale rapidly in the UK and explore opportunities in the US.
• We were recently named the overall winner on the Top 100 Profit Track “Ones to Watch” list in the UK.

WCCTV is an equal opportunities employer and encourages applications from diverse backgrounds.

If you're ready to take the next step in your career, please send your current CV via the application form.