Operations Administrator

Collabdemy; North East; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Collabdemy, based in Durham, UK, is seeking an Operations Administrator to support the Faculty of Arts and Humanities with cross-departmental tasks and customer service excellence. The role includes managing a shared inbox, arranging meetings and events, processing payments, and handling safety checks.

You will work under the Faculty Operations Manager and Departmental Managers, liaising with internal and external stakeholders and supporting online content updates.

Qualifications

• Experience providing administrative support in a university or large organisational setting.
• Strong communication and customer service skills.
• Ability to manage calendars, emails and scheduling across multiple groups.

Responsibilities

• Manage the shared operations email account and respond to staff and student inquiries.
• Process room bookings and coordinate online/in-person meetings and events.
• Support the Department Manager with processing part-time teaching payments and other ad hoc payments.
• Carry out routine Health and Safety checks and liaise with Estates and Facilities on maintenance issues.
• Process documentation for Honorary Fellows and visitors.
• Liaise with stakeholders across the University and externally.
• Provide committee servicing and support updating web pages and social media.

Skills

Customer service

Communication

Event planning

Health & safety checks

Tools

Email management

Room bookings system

Job description

Operations Administrator | CollabdemyOpportunities > Operations Administrator# Operations Administrator**The Role and the Department**The Operations Administrator will be based within the Faculty of Arts and Humanities but will be affiliated and work within with one or more academic departments. The role is to provide proactive support working within Departmental and cross-Departmental teams. The role holder will be expected to undertake administrative tasks and support processes that underpin the delivery of the Faculty and Department Strategies, particularly with respect to teaching, research and related operations, demonstrating a commitment to customer service excellence.In this role, the successful candidate will provide direct support to the Faculty Operations Manager and Departmental Managers on a range of operational tasks which typically include:* Managing of an operations administration shared email account and responding directly to inquiries from both staff and students in allocated departments* Processing room bookings, setting up online and in-person meetings and coordinating event planning and diaries* Supporting the Department Manager with the processing of part-time teaching payment claims and other ad hoc payments.* Carrying out routine Health and Safety checks and liaising with Estates and Facilities on a range of maintenance issues* Processing of documentation for Honorary Fellows and visitors* Liaising with stakeholders across the University and external to the University.* Committee servicing.* Support for updating web pages and social media accounts.**Closing Date:** 01-Nov-2026, 11:59:00 PM£25,844 to £26,663 per annumView full listing on jobs.ac.ukDurham UniversityArts Faculty Officejobs.ac.ukPosition DetailsPosition TypeJobSalaryGBP 25,844 to 26,663 per annumContract TypePermanentHoursFull TimePost DurationOct 19, 2026 - Nov 1, 2026Academic FieldArts Faculty OfficeLocationDurham, United KingdomLanguage RequirementsEnglish