Operations Administrator

Trailer Park; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Trailer Park is searching for an Operations Administrator to be the welcoming face of the agency in London. This full-time, onsite role includes reception duties, managing mail, assisting leadership, and contributing to events. If you have a warm spirit, strong organizational skills, and a passion for entertainment marketing, this entry-level position offers growth opportunities and a chance to thrive in a dynamic work environment.

Benefits

Private Pension with company match

Private Medical Insurance

Work Hybrid

Qualifications

• 3+ years’ experience in an Operations admin capacity or similar role.
• Exceptional communication skills, both verbal and written.
• Detail-oriented individual who thrives in managing multiple tasks seamlessly.

Responsibilities

• Welcome employees, clients, vendors, and guests with friendliness.
• Handle incoming calls and direct inquiries professionally.
• Maintain an inviting and organized front office.

Skills

Communication

Organization

Detail-oriented

Teamwork

Tech-savviness

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Social network you want to login/join with:

Trailer Park Group is a full-service agency specializing in content creation and entertainment marketing. Trailer Park is uniquely positioned to make, market, and distribute content for its diverse client portfolio of top entertainment studios and major brands by combining storytelling expertise with large-scale production resources. With content creation at the center, we support our clients with strategy, creativity, and the latest in digital services.

Are you ready to be the heartbeat of our growing global entertainment marketing agency? We're looking for an Operations Administrator – not just any admin, but the first point of contact representing our agency, greeting all that walk through our doors. This role is perfect for someone with a warm spirit, a welcoming demeanor, and a knack for making everyone feel at home. If you love connecting with people and have a flair for brightening days, you're the person we're looking for.

Please note, due to the nature of this position, this is a full-time, onsite position based in our London office.

WHAT YOU WILL DO

• Welcome our employees, clients, vendors, and guests with your friendly demeanor, setting a positive tone for their entire experience with our agency.
• Handle incoming calls with a cheerful voice, directing inquiries easily and professionally.
• Be the go-to for receiving, sorting, and distributing all mail and deliveries, ensuring everyone gets their important items promptly.
• Occasionally, you'll get to order meals for leadership and special clients, adding that extra touch of care and attention.
• Open our office space, maintaining an inviting and organised front office that everyone is proud of.
• Keep our staff contact lists, manuals, and databases up to date, proving that no detail is too small for your keen eye.
• Assist in planning and setting up memorable staff functions and events, adding to our agency's joy and team spirit.
• Engage with all levels of agency leadership and external clients, showcasing your exceptional communication skills.
• Supporting I.T and HR on welcoming and coordinating new starters and leavers.
• Working with the LA office on any leadership coming to the UK office and creating access passes.
• Ordering weekly refreshments for the office.
• Being in charge of any facilities requirements in the office, this includes and not limited to any change and move within the UK office.
• Leasing with the office management company as and when needed.
• This role also supports the HR Manager so calendar management will be required.

ABOUT YOU

• 3+ years’ experience in an Operations admin capacity or similar role.
• A communication wizard, both verbally and in writing, who loves making connections.
• An organisational guru who thrives in managing multiple tasks seamlessly.
• A detail-oriented individual who appreciates the little things that make a big difference.
• A team player who also shines bright working independently.
• A tech-savvy person comfortable with Microsoft Outlook, Teams, Word, and Excel.
• Someone with a genuine interest in entertainment marketing and a desire to grow within the industry.
• Reliable, with a track record of dependable attendance and enthusiasm for new challenges.

In this role, you're not just applying for a job; you're stepping into a role that makes you the linchpin of our daily operations and the face of our agency's culture. This entry-level position is your gateway to a career filled with growth opportunities, learning experiences, and a chance to be part of an exciting industry.

WORKING AT TRAILER PARK GROUP:

We believe that great work is only possible with great people. We want to find people who believe in our mission, vision, and values and feel inspired to grow while they’re here.

OUR PEOPLE AND CULTURE:

We strive to create an inclusive culture that empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and bring creativity and innovation to everything we do. We want Trailer Park Group to be one of the most rewarding places you will ever work.

WHAT WE OFFER:

Robust benefits program: Private Pension with company match, Private Medical Insurance, Work Hybrid and many other perks.

PROFESSIONAL DEVELOPMENT:

We believe there’s always room to learn from entry-level employees to senior leaders. We offer a best-in-class editor training program and opportunities to build new skills, develop as managers and leaders, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our staff have various opportunities to continue to grow throughout their career.

At Trailer Park Group (Trailer Park, Art Machine, Mirada Studios, Mutiny, MXW, White Turtle Studios, and Dark Burn Creative) we want to improve the state of our world. We are responsible for driving equality and inclusion in our communities and workplaces. We are committed to hiring and retaining a diverse workforce. We view everyone as an individual and understand that inclusion is more than just diversity – it’s about belonging. We celebrate that everyone is unique, which makes us so good at what we do. We pride ourselves on being a company that embraces difference and represents our global clients.