Operations Administrator

Retail Energy Code Company; London; Remote; GBP 28,000 - 35,000; Full time

Job summary

A leading energy sector company is seeking a proactive Administrator to support their team in a dynamic environment. This role offers exciting opportunities to gain exposure to various aspects of the retail energy sector, providing vital administrative support while promoting teamwork and inclusion.

Benefits

Supportive team environment

Mentorship and development opportunities

Flexibility through remote or hybrid working

Qualifications

• Strong proficiency in Microsoft Office Suite.
• Excellent organisational and communication skills.
• Proactive and self-motivated with a strong sense of initiative.

Responsibilities

• Manage shared inboxes and filter correspondence.
• Schedule and coordinate meetings and appointments.
• Review documents for accuracy and clarity.

Skills

Microsoft Office Suite

Organisational skills

Attention to detail

Communication skills

Problem-solving ability

Interpersonal skills

Job description

Permanent Full Time or open to 30 hrs a week over 5 days

Location

Remote

Closing Date

Flexible

About our role: What you’ll be doing

We are seeking a proactive and highly organized Administrator to support a dynamic team of 20 professionals in a busy operations and delivery environment. This is an excellent opportunity for a motivated individual to gain exposure to multiple disciplines within the retail energy sector. The successful candidate will provide essential administrative support across various tasks, including shared mailbox management, meeting facilitation, reporting, notetaking and proofreading. The role offers an exciting chance to work in a fast-paced, evolving environment, with opportunities to learn about energy regulation, policy, assurance, energy theft, and metering as well as service and contract management disciplines.

• Email Management: Efficiently manage the team’s shared inboxes, filtering emails, organizing correspondence, and ensuring timely responses to internal and external stakeholders
• Diary Coordination: Schedule and organize meetings, appointments, and events with service providers to support the service delivery managers, ensuring effective time management and availability.
• Proofreading and Document Preparation: Review documents, reports, and communications for accuracy, clarity, and grammatical correctness.
• Note-Taking: Attend meetings and take accurate, concise notes, preparing clear summaries and action points for distribution.
• General Administrative Support: Provide day-to-day administrative support to the team, preparing documents, and handling any ad-hoc tasks as required.

About you: What you'll bring

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with an ability to quickly learn new software tools
• Excellent organisational skills, with the ability to manage multiple tasks and prioritise effectively
• Great attention to detail, particularly in proofreading and formatting documents
• Excellent communication skills, both written and verbal
• Proactive and self-motivated, with a strong sense of initiative and problem-solving ability
• Ability to work collaboratively within a team environment
• Strong interpersonal skills with the ability to interact with individuals at all levels within the organisation

Ideally you’d also have

• Interest or experience in the energy market, particularly in retail energy or regulation
• Experience in note taking and transcribing minutes from meetings
• Familiarity with the service or project management methodologies would be advantageous

This Operations Administrator role provides a great foundation for anyone looking to build a career within the energy industry while offering variety and development opportunities. We look forward to hearing from you!

What you'll get in return

• A supportive, inclusive team environment
• Mentorship and development opportunities
• Flexibility through remote or hybrid working (your choice!)
• A meaningful role where you can grow while making an impact

We’re committed to cultivating an environment that champions equality, diversity, and inclusion. We want you to feel comfortable bringing your authentic self to work every day — regardless of your age, gender identity, ethnicity, religion, disability status, or any other aspect of who you are.

To apply, send your CV and a short statement on why you’re a good fit

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Registered Address

Retail Energy Code Company Ltd
27 Old Gloucester Street
London
WC1N 3AX

Company Details

Retail Energy Code Company Ltd
Registered in England
Reg. No. 10989875
VAT No. 322 195 033