Operations Administrator - Hospitality / Facilities Background Ideal

GORDON YATES; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading professional private office in Central London is seeking an Operations Administrator to join their team. This role involves managing staff coordination, supporting various service departments, and ensuring smooth daily operations, ideal for candidates with a background in hospitality or luxury service.

Qualifications

• Experience in hospitality, private household, luxury service, or relevant facilities.
• Excellent Excel and MS Office skills.
• Confident in managing staff scheduling and payroll.

Responsibilities

• Manage and update staff rotas, track attendance, and process documentation.
• Coordinate staff training and travel, handle purchase orders.
• Provide general departmental support including diary management.

Skills

Excel

MS Office

Staff Scheduling

Payroll Support

Operations Management

Job description

Operations Administrator
Location:Central London (SW1)
Salary:£28,000 – £35,000, depending on experience
Hours:Monday – Friday, 9.15am – 5.45pm
Contract:Permanent, full-time (in office working)

Are you an experienced coordinator used to managing staff rotas, responding to operational demands, and supporting a busy team behind the scenes? Do you have a background in hospitality, private household, or high-end service environments where attention to detail, relationship building and discretion are key?

We are supporting our client, a professional private office based in Central London, in their search for a highly organisedOperations Administratorto join their close-knit team. This is a varied and involved role supporting the wider service departments, including housekeeping, security, and food & beverage.

Key Responsibilities:

• Staff Coordination:
  • First point of contact for staff members
  • Manage and update staff rotas, track attendance, and monitor timekeeping system
  • Process holiday, absence, and sickness documentation and escalate issues as needed
  • Prepare payroll schedules for casual and rota staff
• Operational Support:
  • Book staff training (e.g. food safety, fire safety) and coordinate uniform orders
  • Organise staff travel and take minutes during disciplinary meetings
  • General departmental support including diary management, meeting preparation, and inbox management
  • Liaise with contractors and suppliers, order equipment and supplies as needed
• Purchasing and Admin:
  • Handle purchase orders, delivery notes, and invoices
  • Support budgeting processes by tracking spend, logging expenses, and liaising with accounts
  • Maintain health & safety logs, cleaning schedules, and occupancy records

The Ideal Candidate:

• Experience working in ahospitality, private household, luxury service, or relevant facilities environment
• Confident managingstaff scheduling, payroll support, and daily team operations
• ExcellentExceland MS Office skills (you’ll be working with rotas, trackers, and timesheets regularly)
• Discreet, polished, and comfortable working in a formal, professional setting
• Highly organised and proactive, with a calm and composed manner

Why apply?This is a unique opportunity to join a highly respected organisation with a calm, structured working culture and excellent staff retention. You’ll gain exposure to multiple departments and play a pivotal role in the smooth running of a high-standard service operation.

How to apply:If this sounds like your kind of role, we’d love to hear from you. Click the “Apply” button below.