Operations Administrator

Pearson Whiffin Recruitment Ltd; Greater London; On-site; GBP 23,000 - 30,000; Full time

Job summary

Pearson Whiffin Recruitment Ltd is seeking an Operations Administrator for a permanent, full-time role in North Kent. The position runs Monday to Friday 8:.00pm(1hr lunch) and offers a varied workload within the building services sector. You would join a friendly, busy team and contribute to efficient operations from day one.

You will be responsible for raising work orders, diary management, calls, RAMS, and invoicing, with opportunities for training and professional growth.

Qualifications

• Strong administrative background, ideally in repairs and maintenance.
• Proven experience scheduling and coordinating workloads.
• Independent issue resolution with a thick skin.
• Excellent verbal and written communication skills.
• Able to work collaboratively in a team and use initiative.

Responsibilities

• Raising and assigning work orders.
• Managing diaries, scheduling emergencies and booking work in.
• Handling inbound and outbound calls from residents and clients.
• Liaising with site contacts.
• Producing RAMS and organising isolations.
• Handling invoicing tasks.
• Running KPI reports.

Skills

Administrative experience

Scheduling

Diary management

Customer service

Communication skills

Attention to detail

Problem solving

Teamwork

Local geography knowledge

Job description

Operations Administrator

North Kent

Monday to Friday 8:.00pm(1hr lunch)

Permanent - full time role

A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company, who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading!

Duties for this busy Operations Administrator role include:

• Raising and assigning work orders.
• Managing diaries, scheduling emergencies and booking work in.
• Dealing with inbound and outbound calls from residents and the clients.
• Liaising with site contacts.
• Producing RAMS.
• Organising isolations for relevant works.
• Handling Invoicing tasks
• Running KPI reports.

To be successful for this role, you must have/be:

• Strong administrative background, ideally within a repairs and maintenance setting.
• Proven experience in scheduling and coordinating workloads.
• Confident in independently resolving issues as they arise.
• A thick skin, with an awareness of the challenges in dealing with vulnerable people.
• Super organised with the ability to pre-empt any scheduling issues.
• Good knowledge of local geography.
• A meticulous attention to detail.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Able to work collaboratively in a team yet use initiative.

As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress!

You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn, and they will move quickly, so if you have the relevant experience, apply today!