Operations Administration Support

Complii; Norton Canes; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Holiday allowance

Company pension

Job summary

Electrical Test Midlands in Norton Canes is seeking an organised Operations Administrator to join the expanding team. You will support the Operations Team with scheduling, planning, and client bookings, ensuring tasks meet deadlines and maintain quality.

The role covers CPD monitoring, training coordination, timesheets, and paperwork uploads to client portals, with cover for the Office Manager when needed. This is a hands-on position requiring strong IT skills, attention to detail, and a

Qualifications

• Excellent organisational, communication and time management skills.
• Strong IT skills with attention to detail.
• Ability to work independently and as part of a team.
• Flexible and proactive approach; willing to work outside core hours when required.

Responsibilities

• Assist the Operations Team, Contract Managers and QS's with scheduling, planning and booking works with clients while ensuring tasks are completed within required timeframes.
• Monitor CPD, Tool Box Talks and Kallidus training, chase engineers to complete training, and ensure required paperwork and PAT downloads are submitted daily.
• Upload paperwork to client portals, complete remedial job sheets, process timesheets, and provide general administrative support to ensure smooth operations.
• Maintain communication with the Operations Manager, provide cover for the Office Manager when required, and complete additional company tasks and Health & Safety training as needed.

Skills

Organisational skills

Communication

Time management

IT skills

Attention to detail

Teamwork

Problem solving

Tools

Microsoft Office

Job description

At Electrical Test Midlands we're hiring an Operations Administrator to join our expanding team, based in our Norton Canes, Cannock office. If you're a highly organised and motivated individual looking to develop your career within operations and administration, this may be the perfect opportunity for you. Experience within an administrative or operations support role is preferred and if you believe you have the skills and confidence to succeed; we want to hear from you.

You will be responsible for supporting the Operations Team with a wide range of administrative and organisational tasks to ensure the smooth day-to-day running of the business. A key part of your role will be assisting Contract Managers and QS's with scheduling and planning works, booking works with clients, monitoring engineer training completion, and chasing daily PAT downloads and required paperwork from engineers.

You will upload paperwork to client portals, complete remedial job sheets, process timesheets for approval, and provide administrative support across the wider operations team. In addition, you will provide cover for the Office Manager when required and ensure tasks are completed within required deadlines. This is a role that requires adaptability, excellent communication skills, exceptional attention to detail, and strong IT skills.

What you receive for joining us:

• We're offering a competitive salary depending on experience working 40hrs per week.
• Additionally, we offer 20 days holiday per year plus bank holidays and a company pension.

Here's a look at some of the things you'll be doing:

• Assist the Operations Team, Contract Managers and QS's with scheduling, planning and booking works with clients while ensuring all tasks are completed within required timeframes
• Monitor CPD, Tool Box Talks and Kallidus training, chase engineers to complete training, and ensure required paperwork and PAT downloads are submitted daily
• Upload paperwork to client portals, complete remedial job sheets, process timesheets, and provide general administrative support to ensure smooth operations
• Maintain excellent communication with the Operations Manager, provide cover for the Office Manager when required, and complete additional company tasks and Health & Safety training as needed

Can you show experience in some of these areas:

• Excellent organisational, communication and time management skills with the ability to adapt to different tasks and processes
• Strong IT skills with excellent attention to detail and the ability to manage multiple administrative duties efficiently
• Ability to work independently and as part of a team while supporting operational deadlines and priorities
• A flexible and proactive approach with the willingness to work outside of core business hours when required

Electrical Test Midlands is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.