Operations & Admin Lead | Office Manager

The PA Hub Limited; Manchester; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Training budget

23 days holiday per year

Travel subsidy up to £1,000/year

Mobile phone up to £60/month

Company pension matching

Employee-owned business benefits

Networking events & team socials

Job summary

Place Media Group in Manchester is seeking an organised Office & Administration Manager to keep the business running smoothly and provide comprehensive administrative support across the company.

You will oversee office operations, manage suppliers, maintain records, coordinate onboarding, and drive system improvements. The role requires strong organisation, proactive problem-solving and experience with BrightHR and DotDigital or similar platforms.

Qualifications

• Previous experience in an office administration, office management, PA or administrative role.
• Excellent organisation, with a keen eye for accuracy and detail.
• Confident communicator who liaises with suppliers, clients and colleagues at all levels.
• Strong IT skills, including Google and Microsoft 365, and willingness to learn new systems quickly.
• Experience maintaining databases or records.
• Self-starter who takes ownership and solves problems.
• Able to prioritise varied workload and deadlines.
• Experience booking business travel and accommodation.
• Experience with BrightHR, DotDigital or similar HR/CRM/email platforms.
• Health & Safety qualification or willingness to train.

Responsibilities

• Keep teams fully equipped by managing office supplies, equipment and software provisioning.
• Manage relationships with external suppliers, including IT support, office equipment providers, and other service partners.
• Act as the central coordination point between internal teams and external providers.
• Maintain and develop internal databases and record-keeping systems, keeping them accurate and up to date.
• Organise onboarding and inductions for new starters, working with BrightHR, CommITed and department heads to ensure smooth onboarding.
• Research, evaluate and introduce new software and systems to improve productivity and train colleagues to use them.
• Look after the office environment, keeping it clean, professional and a pleasant place to work.
• Oversee facilities including printers, post handling, utilities and general administration.
• Be the responsible person for Health & Safety compliance and procedures.
• Help plan internal team events, socials and seasonal celebrations.
• Support leadership with operational insight, coordination and day-to-day execution.
• Liaise with clients, subscribers, partners and other contacts as needed.
• Take ownership of operational issues and drive them to a solution.

Skills

Office administration

Organisation

Communication

IT skills (Google & MS 365)

Database/records maintenance

Self-starter

Travel booking

BrightHR / DotDigital familiarity

Health & Safety awareness

Tools

BrightHR

DotDigital

Google Workspace

Microsoft 365

Job description

Place Media Group in Manchester is seeking an organised Office & Administration Manager to keep the business running smoothly and provide comprehensive administrative support across the company.

You will oversee office operations, manage suppliers, maintain records, coordinate onboarding, and drive system improvements. The role requires strong organisation, proactive problem-solving and experience with BrightHR and DotDigital or similar platforms.