Operations Admin & Billing Support

Panda Ireland; Knottingley; On-site; GBP 19,000 - 26,000; Full time

Job summary

Panda is hiring an Operational Administration Assistant to support the Contract Waste team. The role focuses on completing jobs, ensuring accurate paperwork, and maintaining strong invoicing controls.

You will handle calls, post, and reporting, while collaborating with sales and operations to keep administration aligned with business needs. The ideal candidate is detail‑oriented, numerate, and a proactive team player with solid IT skills and familiarity with accounts processes.

Qualifications

• Excellent communication skills at all levels.
• Good IT skills using Word, Excel and Outlook.
• High standard of numeracy with attention to detail.
• A team player with a flexible approach and willingness to learn.
• A self-starter who is proactive and can set and achieve goals.
• Strong organisational and time management skills.
• Ability to identify risks to the group and escalate.
• Familiar with accounts procedures and ledgers.
• Experience with management information and reporting processes.

Responsibilities

• Ensure all confirmed jobs are completed within 7 days where possible.
• Ensure all jobs have relevant paperwork and backup stored.
• Answer incoming calls and manage daily post.
• Support day‑to‑day processes to ensure timely delivery.
• Coordinate with sales and operations to support administrative needs.
• Develop controls to ensure orders are processed promptly and accurately.
• Provide ad‑hoc reporting when requested.
• Cover other admin functions as needed.
• Follow up on invoicing practices and improvements.

Skills

Communication skills

MS Office

Numeracy

Team player

Proactive

Organisation

Risk awareness

Accounts procedures

Management information

Tools

Word

Excel

Outlook

Job description

Panda is hiring an Operational Administration Assistant to support the Contract Waste team. The role focuses on completing jobs, ensuring accurate paperwork, and maintaining strong invoicing controls.

You will handle calls, post, and reporting, while collaborating with sales and operations to keep administration aligned with business needs. The ideal candidate is detail‑oriented, numerate, and a proactive team player with solid IT skills and familiarity with accounts processes.