Operational Risk Manager & Controls Lead

FirstBank UK Limited; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Up to 10% employer pension

Life Assurance

Income protection

Private Medical Insurance

Glasses/eye testing

Gym subsidy

Cycle to work

Employee Assistance Program

Season ticket loan

25 days annual leave

GAYE

Job summary

FirstBank UK Limited is actively seeking an Operational Risk Manager to strengthen the second line of defense. The role focuses on challenging risk controls, maintaining KRIs and supporting risk reporting to senior management.

The ideal candidate will bring end-to-end operational risk experience within financial services, strong analytical skills and an ability to collaborate across risk and control functions. This is a hybrid role with three days in the office and two days work-from-home.

Qualifications

• Strong Operational Risk experience within financial services
• End-to-end experience across the operational risk framework
• Experience with RCSAs, risk events, control testing, KRIs and risk reporting
• Track record of providing effective second-line challenge to the first line
• Strong analytical skills and excellent Excel capability
• Ability to turn risk information into clear conclusions and recommendations
• Excellent communication and stakeholder-management skills, including senior management
• Ability to work independently while contributing to a small team

Responsibilities

• Manage and challenge Risk & Control Assessments (RCSAs/RCAs)
• Undertake Control Assurance Testing (CAT) and assess control effectiveness
• Support investigation and challenge of operational risk events
• Manage and monitor Key Risk Indicators (KRIs)
• Maintain risk issues and event logs and challenge remediation plans
• Analyse operational risk data and produce MI and Risk Committee reporting
• Assess the Bank's operational risk profile against risk appetite
• Provide credible second-line challenge to first-line risk owners
• Identify emerging risks and recommend remediation actions
• Support risk awareness, training and embedding of a strong risk culture
• Keep up to date with FCA/PRA requirements and Consumer Duty

Skills

Operational Risk

RCSAs/RCAs

Risk events

KRIs

Risk reporting

Excel

Stakeholder management

Second-line challenge

Communication

Independent working

Job description

FirstBank UK Limited is actively seeking an Operational Risk Manager to strengthen the second line of defense. The role focuses on challenging risk controls, maintaining KRIs and supporting risk reporting to senior management.

The ideal candidate will bring end-to-end operational risk experience within financial services, strong analytical skills and an ability to collaborate across risk and control functions. This is a hybrid role with three days in the office and two days work-from-home.