Operational Resilience VP, AI & Automation Lead

Aumni; England; On-site; GBP 120,000 - 190,000; Full time

Job summary

J.P. Morgan in the United Kingdom is seeking an Operational Resilience Vice President to lead a multi‑stream delivery, governance, and continuous improvement program within the Commercial and Investment Bank Resilience Oversight Team.

The role combines change delivery with data automation and AI/ML use cases to strengthen resiliency outcomes, while guiding a small team and coordinating with global stakeholders for timely escalation and decision‑making.

Qualifications

• Strong program/project management experience delivering cross-functional initiatives
• Demonstrated people management experience leading a small team
• Ability to identify resiliency risk across business, third-party, technology and cyber domains
• Experience creating concise executive reporting for senior stakeholders
• Excellent written and verbal communication; drive alignment and decisions
• Experience driving change in fast-paced environments with ownership and follow-through
• Self-starter who drives work to completion with minimal supervision
• Ability to operate under pressure during incidents/escalations with sound judgment

Responsibilities

• Own day-to-day management and delivery for a multi-workstream portfolio: intake/prioritisation, scope, plans, milestones, delivery oversight
• Provide leadership for a small team with goal-setting, prioritisation, coaching, and performance management
• Establish project execution governance and reporting for alignment and timely decisions
• Drive risk identification and cross-functional alignment across teams to ensure timely delivery and adoption
• Identify and deliver process improvements through standardisation, automation, and data-driven enhancements
• Translate business needs into clear problem statements and measurable outcomes
• Prepare and deliver executive-ready materials for senior audiences
• Support incident management readiness and post-incident reviews
• Ensure controls alignment and documentation for auditability and sustained BAU execution

Skills

PMO leadership

People management

Resiliency risk

Executive reporting

Communication

Change management

Self-starter

Incident management

Job description

J.P. Morgan in the United Kingdom is seeking an Operational Resilience Vice President to lead a multi‑stream delivery, governance, and continuous improvement program within the Commercial and Investment Bank Resilience Oversight Team.

The role combines change delivery with data automation and AI/ML use cases to strengthen resiliency outcomes, while guiding a small team and coordinating with global stakeholders for timely escalation and decision‑making.