Operational Resilience Lead - Change, Tech & AI

Aviva; Birmingham, Kingston near Lewes; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Bonus 12% of annual salary

Pension up to 14%

29 days holiday + bank holidays

Private Medical Benefit

Discount on Aviva products up to 40%

Matching Share Plan up to £1,200 peryr

Save As You Earn

Parental and carers leave

Flexible benefits (cycle to work)

Paid volunteering days (3)

Wellbeing support

Aviva Communities

Job summary

Aviva is seeking an Operational Resilience Lead to strengthen resilience across technology, change programmes and AI initiatives. You will oversee dependencies, challenge assumptions and embed resilience into critical business and tech initiatives across the organisation.

The role involves collaborating with Technology, Change, Risk, Information Security and Procurement to identify vulnerabilities, assess dependencies and influence resilience strategies in decision-making and testing activities.

Qualifications

• Experience in operational resilience and related disciplines such as technology risk, third party risk, operational risk, preferably within financial services.
• Strong understanding of technology dependencies and how they impact business service continuity.
• Understanding of change and transformation methodologies (project/programme delivery).
• Knowledge of AI and generative AI technologies and ability to assess resilience implications.
• Strong stakeholder engagement and ability to provide constructive challenge.

Skills

Operational resilience

Technology risk

Third party risk

Change and transformation

AI / Gen AI awareness

Job description

Aviva is seeking an Operational Resilience Lead to strengthen resilience across technology, change programmes and AI initiatives. You will oversee dependencies, challenge assumptions and embed resilience into critical business and tech initiatives across the organisation.

The role involves collaborating with Technology, Change, Risk, Information Security and Procurement to identify vulnerabilities, assess dependencies and influence resilience strategies in decision-making and testing activities.