Operational Resilience Leader - Remote/UK Impact

Monzo; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

£1,000 learning budget annually

Macbooks provided for work

Job summary

Monzo is seeking an Operational Resilience Manager to coordinate Monzo Bank Limited's resilience requirements in the UK. You will support ICS, BC plans and risk assessments, aligning with global policies and working with the Senior manager to ensure continued resilience.

Based in London with flexibility for distributed UK work, you will engage with senior leadership, run tests, and ensure regulatory compliance across IBS and continuity arrangements.

Qualifications

• Proven experience in operational resilience, business continuity or operational risk execution in UK financial services.
• Strong understanding of PRA/FCA resilience rules and ICAAP components.
• Hands-on in dependency mapping, updating BC plans and running scenario tests.

Responsibilities

• Identify and review Monzo's Important Business Services (IBS) and map dependencies across people, processes, technology and third parties.
• Monitor impact tolerances, collect metrics and flag breaches to local/global owners.
• Coordinate scenario tests and participate in multi-entity global stress tests.
• Support ICAAP inputs and map disruption scenarios to capital/liquidity implications.
• Coordinate Business Continuity Planning and Testing with business areas.
• Provide data-driven resilience updates to Risk Committees and governance bodies.
• Assist with practical application of resilience and incident management policies.

Skills

Operational resilience

Business continuity

Risk management

ICAAP

Scenario testing

Regulatory awareness

Cross-functional collaboration

Job description

Monzo is seeking an Operational Resilience Manager to coordinate Monzo Bank Limited's resilience requirements in the UK. You will support ICS, BC plans and risk assessments, aligning with global policies and working with the Senior manager to ensure continued resilience.

Based in London with flexibility for distributed UK work, you will engage with senior leadership, run tests, and ensure regulatory compliance across IBS and continuity arrangements.