Operational Delivery Lead

Voyage Education Partnership; Boston; Ibrido; GBP 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous pension

Employee assistance programme

Wellbeing days

Discount platform

Cycle to work

Descrizione del lavoro

Voyage Education Partnership is seeking a proactive operations co-ordinator to support IT Service Desk improvements and the governance frame across our multi-academy trust. You will coordinate priorities, drive compliant delivery and work with teams, suppliers and external partners to meet organisational objectives.

You will bring strong organisational and communication skills, with experience in change management and process development, while maintaining a flexible approach across our Trust

Competenze

• Experience coordinating multiple priorities and turning plans into actions.
• Strong communication and analytical skills with attention to detail.
• Comfort working across teams, suppliers and external partners.

Mansioni

• Coordinate operational priorities and support IT Service Desk improvements.
• Ensure projects, actions and compliance requirements are delivered effectively.
• Support data protection, information governance, audits and business continuity efforts.
• Assist with performance reporting and management information.
• Coordinate supplier and contract activities; develop systems and processes.
• Build productive relationships with senior leaders and partners.

Conoscenze

Organisational skills

Communication

Analytical thinking

Strumenti

Microsoft 365

Teams

SharePoint

Excel

Forms

Power BI

Descrizione del lavoro

Based at our Trust Head Office at Enterprise Way in Boston, working closely with our Digital Services Manager and Chief Operating Officer, you will help coordinate key operational priorities, support the continual improvement of our IT Service Desk and ensure projects, actions and compliance requirements are delivered effectively. You will also support the Trust’s work across data protection, information governance, audit, assurance and business continuity.

We are looking for someone who can bring structure and momentum to complex work. You will be comfortable managing multiple priorities, coordinating activity across different teams and turning organisational plans into clear, practical actions.

You will have experience in some or all of the following areas:

• project coordination and change management;
• operational service delivery and improvement;
• compliance, governance, audit or assurance;
• data protection and information governance;
• performance reporting and management information;
• supplier and contract coordination; and
• developing effective systems, processes and procedures.

You will need excellent organisational, communication and analytical skills, strong attention to detail and the confidence to build productive relationships with colleagues, senior leaders, suppliers and external partners. Strong Microsoft 365 skills are essential, including experience using Teams, SharePoint, Excel, Forms or Power BI.

Experience within education or a multi-academy trust would be helpful, but it is not essential. We are equally interested in candidates from other sectors who can demonstrate strong operational judgement, effective project coordination and a commitment to high-quality service delivery.

In return, we offer competitive pay, membership of the Local Government Pension Scheme, access to a comprehensive employee benefits package and opportunities for ongoing professional development.

We support agile and flexible working, although the successful candidate will be expected to maintain an effective presence across our Trust sites.

This is an excellent opportunity for someone who enjoys solving problems, improving services and helping others to deliver organisational priorities successfully.

Voyage Education Partnership is a thriving and ambitious multi-academy trust serving communities across Lincolnshire. We are committed to providing outstanding education and ensuring that every child can thrive.

Benefits:

• Generous pension scheme
• Employee Assistance Programme, including access to counselling, 24/7 GP service and wellbeing services
• 2 Wellbeing Days per academic year
• Employee Benefits Platform including hundreds of discounts on many highstreet retailers
• Cycle to Work Scheme