Administration Officer

Humber Education Trust; West Carr; On-site; GBP 23,000 - 29,000; Full time

Job summary

Humber Education Trust seeks a highly organised Administration Officer to join the Central Team, supporting Communications and Estates across the Trust. You will be the first point of contact for visitors and stakeholders, providing high-quality administrative support to enable smooth Trust operations.

The role requires experience in a busy office, excellent organisational and communication skills, and the ability to manage multiple priorities while maintaining accuracy.

Qualifications

• GCSE English and Maths at Grade A-C (or equivalent).
• Experience maintaining databases, taking minutes, monitoring actions and using electronic filing systems.
• Proactive, well-organised administrator with strong communication skills.

Responsibilities

• Work collaboratively across the Trust to support central services in a consistent and well-organised manner.
• Provide flexible support to the Central Team with a focus on Communications and Estates.
• Act as welcoming first point of contact for phone, email and visitor enquiries.
• Attend Trust conferences and events to provide on-the-day administrative support.
• Maintain digital records and documentation within Microsoft 365 and other Trust systems, ensuring accuracy and retention.

Skills

Organisation

Communication

Multitasking

Customer service

Education

GCSE English and Maths

Tools

Microsoft 365

Job description

We are seeking a highly organised and professional Administration Officer to join our Central Team, supporting the effective delivery of Trust-wide services with a particular focus on Communications and Estates. The successful candidate will act as a key point of contact for the Trust, providing excellent customer service to visitors and stakeholders, supporting events and conferences, maintaining accurate digital records, and delivering high-quality administrative support across a range of functions. The ideal candidate will have experience working in a busy administrative environment, strong organisational and communication skills, and the ability to manage multiple priorities while maintaining accuracy and attention to detail. Experience of maintaining databases, taking minutes, monitoring actions, and using electronic filing systems is essential. This is an excellent opportunity for a proactive and adaptable individual who enjoys working collaboratively and contributing to the smooth operation of a dynamic organisation. This is a fantastic opportunity to join a supportive and inclusive organisation where your contribution will be valued, and where you can play an important role in helping colleagues and services thrive.

• Work collaboratively across the Trust to support consistent, efficient and well-organised central services.
• Provide flexible support to the Central Team, with a primary focus on the Communications and Estates functions.
• Act as a welcoming first point of contact for the Trust, responding to telephone, email and visitor enquiries in a professional and helpful manner.
• Attend Trust conferences, events and exhibitions to provide on-the-day administrative and operational support, ensuring activities run smoothly.
• Maintain digital records and documentation within Microsoft 365 and other Trust systems, ensuring information is accurate, accessible and appropriately retained.
  GCSE English and Maths Grade A-C (or equivalent)
• Experience of providing a broad administrative service within a busy office or multi-site organisation.
• Experience of maintaining accurate databases, trackers or electronic filing systems.
• Experience of taking minutes and monitoring actions.
• Excellent organisational skills, with the ability to plan work, manage competing demands and meet deadlines.
  Commitment to securing the very best provision and outcomes for all children.
• A Trust with expertise in every area of the curriculum, both in primary and special settings, through our Teaching & Learning Ambassador Scheme.
• Outstanding individually tailored continual professional development for staff at all levels.
• Staff who feel valued and supported in their roles.
• A caring and safe environment where we recognise the diverse needs of our community, ensuring our young people from all backgrounds thrive.
• Ethical working with mutual respect and collaboration.