Operational coordinator

Victory Design Ltd; Chesterfield; On-site; GBP 25,000 - 32,000; Full time

Job summary

Victory Design Ltd is seeking a highly organised Operations Coordinator to streamline daily operations, acting as the central link between sales and production. You will ensure projects are completed on time, resources are efficiently managed, and communication flows smoothly across the company.

The role focuses on coordinating daily workflows, scheduling workloads, maintaining accurate records, and supporting continuous improvement within production and admin functions.

Qualifications

• Proven experience as an Operations Coordinator, Administrative Officer, or a similar organisational role.
• Educated in Business Administration, Operations Management, or a related field (or equivalent practical experience).
• High proficiency in MS Office (Excel and Word) and familiarity with project management tools.
• Excellent verbal and written communication with a strong customer-service mindset.
• Strong problem-solving skills with the ability to remain calm under pressure.
• Exceptional time management and ability to prioritise a heavy workload without supervision.

Responsibilities

• Daily Workflow Management: Coordinate daily business activities and monitor project timelines.
• Planning of sales orders for the production department.
• Interdepartmental Communication: act as the primary contact between sales and production.
• Administrative Support: maintain digital files, generate operational reports, assist with scheduling workloads.
• Attend morning production meetings and ad hoc team meetings.
• Process Improvement: identify inefficiencies and suggest productivity improvements.
• Understand the full range of products and services offered by the company.
• Ensure production job cards and top sheets are produced promptly and accurately; record customer requirements.

Job description

We are looking for a highly organised and proactive Operations Coordinator to oversee and streamline our daily business operations. In this role, you will act as the central link between sales and production department, ensuring that projects are completed on time, resources are managed efficiently, and communication flows smoothly across the company. The ideal candidate is a master multitasker who thrives in a fast-paced environment and possesses exceptional problem-solving skills

The company supplies Chapter 8 chevron kits, livery and digital print to the sign and digital print market. The Operational Coordinator is responsible for ensuring profitable throughput of work in the production department while keeping to agreed deadlines.

• Daily Workflow Management: Coordinate daily business activities and monitor project timelines to ensure team goals are met
• Responsible for the planning of sales orders for the production department.
• Interdepartmental Communication: Act as the primary point of contact between the sales and production departments
• Administrative Support: Maintain accurate digital files, generate operational reports, and assist with scheduling workloads
• Attending morning production meeting along with ad hoc team’s meetings.
• Process Improvement: Identify inefficiencies in current workflows and suggest practical solutions to improve productivity
• To understand the full range of products and services offered by the company.
• To ensure that all production jobs cards and top sheets are produced promptly and efficiently; that all jobs meet the customer’s requirements for accuracy and key details are recorded and entered on job cards.
• The role will require responding to the changing needs of the business and additional duties that may be requested by the directors and Manager from time to time. Some special events may require working outside of core business hours.

Desirable Requirements & QualificationsExperience: Proven experience as an Operations Coordinator, Administrative Officer, or a similar organisational role.Educated in Business Administration, Operations Management, or a related field (or equivalent practical experience).Software Skills: High proficiency in MS Office (especially Excel and Word) and familiarity with project management toolsCommunication: Excellent verbal and written communication skills with a strong customer-service mindset.Problem-Solving: Strong critical thinking skills with the ability to remain calm and resourceful under pressure.Time Management: Exceptional organizational skills and the ability to prioritise a heavy workload without supervision.