Operations Coordinator

Pearson Whiffin; Chatham; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Pearson Whiffin Recruitment Group in Mid Kent is seeking an organised, proactive trainee for an Operations Coordinator role. You will contribute to processing purchasing orders, input data accurately, and provide comprehensive administrative support to the commercial team.

You will monitor and update the programme of works, coordinate work allocation, manage changes, place purchase orders, handle customer calls with excellent service, keep documentation up to date, and assist with other

Qualifications

• Eager to learn and develop their skillset.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Monitor and update the programme of works, ensuring all live jobs are scheduled correctly, allocated to gangs, and supervision is assigned.
• Coordinate work allocation based on location, inductions, and client requests, while communicating gaps to CM’s and Sales to help fill availability.
• Manage changes including cancellations, material orders, and logistics updates, ensuring accurate communication across operations, suppliers, and daily diaries.
• Placing and raising purchase orders.
• Answering customer calls whilst providing exceptional customer service.
• Ensuring documentation is recorded and kept up to date.
• Offering comprehensive administrative support to the commercial team when needed.
• Any other duties as required.

Skills

Attention to detail

Eager to learn

Under pressure

Problem solving

Job description

A rare opening for an organised and pro‑active trainee based in Mid Kent.

My client is looking for a confident and loyal individual who is willing to work both independently and within a team.

The purpose of this role is to contribute to the processing purchasing orders for customers using an internal system, accurately managing and inputting data, checking for any errors as well as providing comprehensive administrative support to the commercial team.

A day in the life of an Operations Coordinator will include:

• Monitor and update the programme of works, ensuring all live jobs are scheduled correctly, allocated to gangs, and supervision is assigned
• Coordinate work allocation based on location, inductions, and client requests, while communicating gaps to CM’s and Sales to help fill availability
• Manage changes including cancellations, material orders, and logistics updates, ensuring accurate communication across operations, suppliers, and daily diaries
• Placing and raising purchase orders
• Answering customer calls whilst providing exceptional customer service
• Ensuring documentation is recorded and kept up to date
• Offering comprehensive administrative support to the commercial team when needed
• Any other duties as required

A successful candidate will have/be:

• Eager to learn and develop their skillset
• A strong attention to detail
• The ability to work under pressure and meet demanding deadlines
• The ability to find solutions to various challenges