Operational Control Manager - 24/7 Water Recycling

Anglian Water Services; Lincoln; On-site; GBP 49,000 - 60,000; Full time

Benefits offered by this job

Personal private health care

Generous pension

24-hour Virtual GP service

26 days annual leave

Life assurance

Personal accident cover

Family friendly policies

Bonus scheme

Flexible benefits

Job summary

Anglian Water Services in Lincoln is recruiting an Operational Control Manager for Water Recycling to join the Operational Services Control Centre. You will be a key support to shift teams, delivering a critical service to ensure that all operational call traffic and work requests are managed with priority.

The role is 24/7, with a 12-hour shift pattern; you will oversee centralised control of assets in liaison with field teams, monitor workloads, and safeguard customer service while maintaining

Qualifications

• Experience in a fast-paced 24/7 control room environment.
• Proven decision-making skills in incident management.
• Knowledge of regulatory requirements in water operations.

Responsibilities

• Support 24/7 centralised management to prioritise calls and work requests.
• Monitor workloads and systems to optimise asset performance and resources.
• Manage Serious Pollution events and Water Recycling Centre compliance.
• Identify emerging risks and perform horizon scanning.

Skills

24/7 operations

Decision making

Regulatory knowledge

Budget control

Incident response

Tools

Control systems

Job description

Anglian Water Services in Lincoln is recruiting an Operational Control Manager for Water Recycling to join the Operational Services Control Centre. You will be a key support to shift teams, delivering a critical service to ensure that all operational call traffic and work requests are managed with priority.

The role is 24/7, with a 12-hour shift pattern; you will oversee centralised control of assets in liaison with field teams, monitor workloads, and safeguard customer service while maintaining