Operational Control Manager

Anglian Water Services Ltd; Lincoln; On-site; GBP 54,000 - 65,000; Full time

Benefits offered by this job

Private health care

Pension 21% total contribution

Virtual GP

Annual leave 26 days

Life assurance

Personal accident cover

Family friendly policies

Bonus scheme

Flexible benefits

Job summary

Anglian Water Group is seeking an Operational Control Manager – Water Recycling based in Lincoln. You will join our 24/7 centralised control centre, acting as eyes and ears to identify opportunities and threats in real time and respond accordingly.

The role involves monitoring assets, coordinating with field teams, managing serious pollution events and Water Recycling Centre compliance, and horizon scanning to mitigate emerging risks.

Responsibilities

• Act as eyes and ears of the 24/7 centralised management function, spotting opportunities and threats in real time and responding accordingly.

Job description

Operational Control Manager – Water Recycling Circa £59,500 per annum dependent on skills & experience (£48,500 Basic + 22% Shift Allowance) 12m Secondment, Full time, 37 hours per week , working a 12 hour shift pattern that covers a 24/7 365 day rota Location: Lincoln Office Based Make every drop of your potential count. Join our team!

What you’ll be doing:

The role is our eyes and ears of the 24/7 centralised management function recognising opportunity and threat in real time and responding accordingly.

This role utilises the skills of the Operational Services Control Centre team, systems and processes to optimise the centralised control of operational assets in liaisons with field teams. You’ll proactively monitor workloads and operational systems making informed decisions to optimise asset performance and efficient use of resource management, ensuring excellent service to our customers is maintained.

The OCM will be responsible for the management of Serious Pollution events and Water Recycling Centre compliance, working in conjunction with local Water Recycling Operational Managers and teams. They will also be responsible for managing emerging risks and horizon scanning.

We invest in our people – as a valued employee, you'll be entitled to:

• Personal private health care
• Generous double match pension – contribute 7% and Anglian Water will -contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 26 days annual leave – rising with length of service and the ability to buy more
• Life assurance (up to 8 x salary)
• Personal accident cover (up to 5 x salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity / - adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeingand lifestyle.

What does it take to be successful?

• Ability to work in a fast-paced, high-pressure 24/7 control room environment (including days, nights, weekends & bank holidays)
• Proven decision-making skills in an operational incident and/or operational environment
• Detailed regulatory knowledge or proven experience
• Highly organised and able to balance conflicting priorities
• Confident in strategic and tactical decision making
• Ability to think strategically and to challenge and change accepted working practices in favour of new and more effective ways of working
• Able to demonstrate budget/financial control
• Innovative thinker with root cause approach to problem solving

Inclusion at Anglian Water:

Inclusion is for everyone, and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

Closing Date: 18/11/26 Interviews: TBC #loveeverydrop

We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.