Operational Control Manager Lincoln, Lincolnshire Posted 21 hours ago

Anglian Water Group; Lincoln; Hybrid; GBP 49,000 - 60,000; Full time

Benefits offered by this job

Personal private health care

Generous pension contribution 21%

Virtual GP service

26 days annual leave

Life assurance (up to 8x salary)

Personal accident cover (up to 5x)

Maternity/adoption leave, shared par.

Bonus scheme

Flexible benefits

Job summary

Anglian Water Group in Lincoln is seeking an Operational Control Manager for Water Recycling. This 12-month secondment role demands oversight of 24/7 control centre operations, incident response and centre compliance to protect asset performance and service delivery.

You will work with field teams and other managers to optimise workloads, monitor real-time data, and prioritise actions during complex events, including Serious Pollution responses.

Qualifications

• Experience in a fast-paced 24/7 control room environment.
• Proven incident management experience.
• Detailed regulatory knowledge or proven experience.

Responsibilities

• Monitor 24/7 operations and prioritise work requests.
• Manage Serious Pollution events and Water Recycling Centre compliance.
• Coordinate with local teams and other managers to optimise asset performance.

Skills

24/7 control room

Operational experience

Decision making

Budget control

Strategic thinking

Job description

## Operational Control ManagerApply: Lincoln: Full time: Posted Today: R40765**Operational Control Manager – Water Recycling****Circa £59,500 per annum dependent on skills & experience****(£48,500 Basic + 22% Shift Allowance)****12m Secondment, Full time, 37 hours per week**, **working a 12 hour shift pattern that covers a 24/7 365 day rota** **Location: Lincoln Office Based****Make every drop of your potential count. Join our team!**We are recruiting for an Operational Control Manager for Water Recycling to join our Operational Services Control Centre team. In this role you’ll be a key support to the Operational Services Control Centre shift teams, delivering a business-critical service to ensure that all operational call traffic and work requests are managed with appropriate priority.**What you’ll be doing:**The role is our eyes and ears of the 24/7 centralised management function recognising opportunity and threat in real time and responding accordingly. This role utilises the skills of the Operational Services Control Centre team, systems and processes to optimise the centralised control of operational assets in liaisons with field teams. You’ll proactively monitor workloads and operational systems making informed decisions to optimise asset performance and efficient use of resource management, ensuring excellent service to our customers is maintained. The OCM will be responsible for the management of Serious Pollution events and Water Recycling Centre compliance, working in conjunction with local Water Recycling Operational Managers and teams. They will also be responsible for managing emerging risks and horizon scanning**We invest in our people - as a valued employee, you’ll be entitled to:**- Personal private health care- Generous double match pension – contribute 7% and Anglian Water will -contribute 14%, giving a total contribution of 21%- 24-hour Virtual GP service for you and your household- 26 days annual leave – rising with length of service and the ability to buy more- Life assurance (up to 8 x salary)- Personal accident cover (up to 5 x salary)- Excellent family friendly policies, such as 26 weeks full pay for maternity / - adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay- Bonus scheme- Flexible benefits and working culture to support your wellbeing and lifestyle. **What does it take to be successful?**Our ideal candidate will have relevant operational experience as well as:- Ability to work in a fast-paced, high-pressure 24/7 control room environment (including days, nights, weekends & bank holidays) - Proven decision-making skills in an operational incident and/or operational environment - Detailed regulatory knowledge or proven experienceHighly organised and able to balance conflicting prioritiesConfident in strategic and tactical decision making - Ability to think strategically and to challenge and change accepted working practices in favour of new and more effective ways of working - Able to demonstrate budget/financial control - Innovative thinker with root cause approach to problem solving **Inclusion at Anglian Water:**Inclusion is for everyone, and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong. **Closing Date: 18/11/26****Interviews: TBC****#loveeverydrop**### About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team [e-mail]’To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.