Operational Control Centre Coordinator

Mitie; Lisburn and Castlereagh District; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Pension & life insurance

Cycle to Work Scheme

Free on-site parking

Uniform provided

Employee Share Scheme

Flexible benefits platform

Virtual GP services

Full training and ongoing support

Job summary

Mitie in Northern Ireland is seeking an OCC Coordinator to plan and manage secure UK and international movements, keeping people, crews and operations running safely.

The role is fast-paced, involves real-time monitoring, coordinating routes and staff, and communicating with crews and partner organisations; full training is provided.

The position is full-time on a 4 on 4 off shift pattern (2 days, 2 nights) at Glenavy; salary is £32,393 with OT available and a comprehensive benefits package.

Qualifications

• Strong communicator with good teamwork skills.
• Highly organised and adaptable.
• Confident using IT systems with full training provided.
• Good UK geography knowledge or willing to learn.
• Calm under pressure and able to prioritise.
• Attention to detail and proactive mindset.
• Must be eligible for Home Office Security Clearance.

Responsibilities

• Plan and manage daily routes and schedules
• Handle urgent, time-critical requests
• Allocate vehicles and staff efficiently
• Communicate with crews, internal teams, and partner organisations
• Monitor real-time operations and vehicle locations
• Record updates accurately using in-house systems
• Support the wider OCC team to ensure smooth, safe delivery of services

Skills

Strong communicator

Teamwork

Organised

Adaptable

IT systems familiarity

UK geography knowledge

Calm under pressure

Attention to detail

Proactive mindset

Security clearance eligibility

Job description

Operations Control Centre (OCC) - Glenavy Business Park, Northern Ireland, BT67 0LT (Junction 9 just off the M1)

Less than 20 minutes from Portadown, Lurgan & Lisburn

Full-time | 4 on 4 off (2 days, 2 nights)Salary: £32,393 (OT also available)

All applications welcome with full training provided.

About the Role

Looking for a role where your coordination skills genuinely matter?Join our Operations Control Centre, working in partnership with the Home Office. As an OCC Coordinator, you'll help plan and manage secure UK and international movements, keeping people, crews, and operations running safely and smoothly.

This is a fast-paced, problem-solving role where every shift is different. If you're organised, calm under pressure, and enjoy working in a team, this could be the ideal next step in your career.

• Plan and manage daily routes and schedules
• Handle urgent, time-critical requests
• Allocate vehicles and staff efficiently
• Communicate with crews, internal teams, and partner organisations
• Monitor real-time operations and vehicle locations
• Record updates accurately using in-house systems
• Support the wider OCC team to ensure smooth, safe delivery of services

What We're Looking For

• Strong communicator with good teamwork skills
• Highly organised and adaptable
• Confident using IT systems (full training provided)
• Good UK geography knowledge (or keen to learn)
• Calm under pressure and able to prioritise
• Attention to detail and proactive mindset
• Must be eligible for Home Office Security Clearance

What We Offer

• 42-hour week on a 4 on / 4 off shift pattern (2 days, 2 nights)
• Pension & life insurance
• Cycle to Work Scheme
• Free on-site parking
• Uniform provided
• Employee Share Scheme
• Flexible benefits platform
• Virtual GP services
• Full training and ongoing support provided
• Modern, newly built office with great facilities