Operational Assurance & Compliance Coordinator

Staffordshire Fire and Rescue Service; Stone; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Generous Pension Scheme

Gym access

Job summary

Staffordshire Fire and Rescue Service is seeking an Organisational Assurance Coordinator to provide efficient coordination of assurance activities and information to support the Operational Assurance Manager at the Staffordshire Fire and Rescue Headquarters in Stone. You will contribute to continual service improvement across the organisation, helping maintain high standards of governance and learning.

Responsibilities include administering assurance processes, coordinating action plans and CPD

Qualifications

• Excellent administration, coordination and planning skills.
• Strong problem-solving abilities.
• Excellent written and verbal communication skills.
• Highly organised with strong attention to detail.
• Ability to work independently under pressure and meet deadlines.
• Able to work effectively with internal and external stakeholders at all levels.
• Flexible and adaptable, with willingness to learn new skills.
• Competent in the use of relevant software.

Responsibilities

• Administer the organisational assurance process, liaising with suppliers and users of the electronic reporting system.
• Coordinate and monitor action plans arising from organisational assurance processes, ensuring improvements are tracked through to closure.
• Coordinate the station assurance process and communicate relevant information ahead of planned visits.
• Organise operational CPD forums, ensuring resources are prepared in line with the agreed agenda.
• Maintain and update content on electronic learning platforms.
• Provide administrative and clerical support to the management team, including arranging meetings, handling calls, greeting visitors, minute taking and decision logging.
• Analyse, collate and present statistical information and reports for management and governance meetings.
• Administer organisational records in line with service policy, both digitally and in hard copy.
• Assist in monitoring expenditure for organisational assurance activity.
• Coordinate administration of the National Operational Guidance programme, including NOL and JOL environments.
• Support compliance with Health & Safety requirements.
• Maintain data in line with GDPR and FOI legislation.
• Take responsibility for personal development through training and qualifications.
• Support the Operational Assurance Manager or their deputy to ensure continuity.
• Undertake any other duties as reasonably required by the Head of Operational Assurance.

Skills

Administration skills

Coordination

Problem solving

Communication skills

Attention to detail

Independent working

Stakeholder management

Flexibility

Software proficiency

Tools

Microsoft Office

Job description

Staffordshire Fire and Rescue Service is seeking an Organisational Assurance Coordinator to provide efficient coordination of assurance activities and information to support the Operational Assurance Manager at the Staffordshire Fire and Rescue Headquarters in Stone. You will contribute to continual service improvement across the organisation, helping maintain high standards of governance and learning.

Responsibilities include administering assurance processes, coordinating action plans and CPD