Operation Manager

Aged Care Resumes; Stafford; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading provider of aged care services seeks an experienced Operations Manager to oversee operations across multiple facilities. The role involves financial management, compliance with aged care regulations, and leadership of the Facility Managers. The ideal candidate will have strong leadership skills and a proven background in aged care management, driving performance and operational efficiency.

Benefits

Competitive salary package

Company car with fuel for personal use

Opportunities for professional development

Collaborative work environment

Qualifications

• Proven experience in aged care operations and managing multiple facilities.
• Strong knowledge of residential aged care regulations and compliance standards.
• Experience in managing budgets and analyzing financial outcomes.

Responsibilities

• Manage daily operations of multiple aged care facilities.
• Support and mentor Facility Managers on employee management.
• Conduct site visits to ensure compliance with standards.

Skills

Leadership

Communication

Problem Solving

Organisational Skills

Financial Analysis

Job description

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Elderly Care is a leading provider of aged care services, committed to delivering exceptional care to our residents. We are currently looking for an experiencedOperations Managerto join our team and ensure the efficient operation and performance of our aged care facilities.

This position will lead and manage a total of 5 care homes on the Brisbane north side to Bundaberg. Frequent travel between Ashgrove, Stafford, Sunshine coast, Bundaberg and PT Vernon is essential to optimise the operational excellence. TheOperations manager will be reporting to the COO who isbased at the head office.

As the Operations manager, you will play a key role in driving the performance of our aged care facilities through your leadership of the teams.You will be responsible for ensuring financial and operational targets are met, maintaining compliance with aged care accreditation standards, and leading a team of Facility Managers to deliver high-quality care services. This position requires a strategic leader who can implement best practices, mentor teams, and ensure operational excellence across all facilities.

Key Responsibilities include:

Manage the daily operations of multiple aged care facilities to meet financial and performance KPIs.

Support and mentor Facility Managers in employee management, resource allocation, and operational processes.

Conduct site visits to ensure compliance with policies, procedures, and accreditation standards.

Collaborate with key stakeholders to manage budgets, reduce costs, and maximize operational efficiency.

Drive continuous improvement initiatives and facilitate staff training and development programs.

Address and resolve operational issues, including internal and external complaints.

Qualifications and Skills include:

Strong knowledge of residential aged care regulations and compliance standards.

Proven experience in aged care operations, managing multiple facilities or teams.

Leadership skills with extensive experience in managing employees.

Strong communication and problem-solving abilities.

Ability to manage budgets, analyse financial outcomes, and prepare detailed reports.

Experience with managing rosters and workforce planning.

A results-oriented leader with the ability to inspire and mentor teams.

Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.

Flexibility and adaptability to meet the evolving demands of the aged care sector.

What We Offer:

Competitive salary package.

Company car with fuel for personal and professional use.

Opportunities for professional development and career growth.

A collaborative and supportive work environment.

Apply nowand become part of our compassionate team dedicated to enriching the lives of our residents, please submit your application via SEEK addressed to the Elderly Care COO.

Please note a satisfactory Police Clearance Certificate is required according to the Aged Care Act 1997.

Elderly Care does not consider applications received through, or from, recruiters.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an operations manager? How many years of people management experience do you have? Do you have a current Police Check (National Police Certificate) for employment? How many years' experience do you have in a training & development role? Do you have customer service experience?

Elderly Care is a resident-centric organisation committed to creating a workplace where every team member feels valued, respected and empowered to make a difference.

We provide an inclusive and fulfilling work environment that recognises and rewards outstanding contributions. We also offer career growth opportunities, including workshops, traineeships, and mentoring programmes.

We also offer opportunities for career advancement and professional growth, practising clinical skills, leadership development and lifelong learning in aged care through various programs.

Elderly Care is a resident-centric organisation committed to creating a workplace where every team member feels valued, respected and empowered to make a difference.

We provide an inclusive and fulfilling work environment that recognises and rewards outstanding contributions. We also offer career growth opportunities, including workshops, traineeships, and mentoring programmes.

We also offer opportunities for career advancement and professional growth, practising clinical skills, leadership development and lifelong learning in aged care through various programs.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as an Operations Manager