Operation Assistant

Tamfol; Greater London; On-site; GBP 12,000 - 28,000; Part time

Benefits offered by this job

Flexible part-time hours

Hands-on experience

Small supportive team

Job summary

Tamfol in Central London is seeking a part-time Operations Assistant to support daily stock control, purchasing, and livestream event coordination. The role is on-site, 20–30 hours weekly, with flexible shifts and some evening livestream support.

You will handle supplier orders, receive deliveries, track stock, arrange UK deliveries with China, and help run livestream sessions. The team is small and hands-on, ideal for someone organised, reliable and able to switch tasks during the day.

Qualifications

• Right to work in the UK (no visa sponsorship).
• On-site in Central London.
• Experience in e-commerce, retail, warehouse, logistics or livestream sales.
• Mandarin language skills required.
• Confident with suppliers and couriers.
• Able to lift/move boxes and parcels.

Responsibilities

• Place and follow up on product orders with suppliers.
• Receive deliveries, check items, and keep stock records.
• Coordinate UK deliveries and shipments with China.
• Prepare products and paperwork for livestream sessions.
• Keep purchasing, stock, shipping and livestream schedules joined up.

Skills

Well organised

Attention to detail

Communicator

Independent worker

English proficiency

Chinese proficiency

E-commerce experience

Tools

Excel / Google Sheets

Job description

Hours: 20-30 hours per week. Flexible shifts agreed in advance, Monday to Friday, with occasional evening livestream support.

About the role

We are a Central London based cross-border e-commerce and livestream retail business. We source products, manage stock in the UK, and ship orders between China and the UK.

We are hiring a part-time Operations Assistant to support our day-to-day operations: buying stock, checking it in, keeping inventory accurate, arranging deliveries, and helping our livestream sessions run smoothly. It is a hands-on, on-site role, well suited to someone who is organised, reliable and happy to move between different tasks during the day.

What you will be doing

Stock and purchasing

• Place and follow up on product orders with suppliers
• Receive deliveries, check items against orders, sort and label stock
• Keep inventory records accurate and up to date
• Make sure stock moves smoothly from purchase to storage to dispatch

Logistics and orders

• Book and coordinate UK deliveries and shipments between China and the UK
• Get quotes from couriers and freight partners, and keep in touch with them
• Track shipments and update the team on delivery dates
• Prepare and hand over parcels for dispatch
• Chase up delays, missing items and damaged goods until they are resolved

Day-to-day coordination

• Prepare products and paperwork for livestream sessions and support the host on the day
• Keep purchasing, stock, shipping and livestream schedules joined up
• Stay in regular contact with suppliers, couriers, hosts and colleagues
• Deal with day-to-day problems and one-off tasks as they come up

What we are looking for

• The right to work in the UK (we are not able to offer visa sponsorship)
• Available to work on-site in Central London
• Well organised, with good attention to detail when handling stock and orders
• A confident communicator who is comfortable dealing with suppliers and couriers
• Able to work independently, follow tasks through and meet deadlines
• Comfortable lifting and moving boxes and parcels as part of the role
• Excellent written and spoken English and Chinese
• Chinese language is a must
• Experience in e-commerce, retail, warehouse, logistics or livestream sales
• Confident using Excel or Google Sheets
• Mandarin language skills, as we work with China-based suppliers on a daily basis
• Full training is given, so we are also happy to hear from candidates with less experience but the right attitude

What we offer

• Flexible part-time hours that can fit around study or other commitments
• Hands-on experience across every part of a growing cross-border e-commerce business
• A small, supportive team where you can take on more responsibility over time