Onsite Operations Coordinator – Seamless Service Delivery

PerkinElmer, Inc.; Langley; On-site; GBP 30,000 - 42,000; Full time

Job summary

PerkinElmer, Inc. is seeking a Site Coordinator/Planner to join a small, collaborative onsite team at a customer site in Slough, with relocation planned to Windlesham, Surrey in 2027.

You will coordinate service activity, schedule maintenance, track work orders, and support timely customer experiences. You will partner with another Site Coordinator to ensure clear communication across the site, manage procurement tasks, and maintain accurate equipment records while driving continuous

Qualifications

• Coordinate service activity as part of a site team.
• Schedule and manage equipment maintenance from preventive to corrective work.
• Track work orders and keep statuses accurate.
• Respond to emails, calls and system requests for timely customer experience.
• Communicate across the site to ensure clear messaging.
• Assist with vendor coordination and procurement tasks.
• Maintain accurate equipment records and service documentation.
• Identify workflow improvements and drive resolutions with the team.

Responsibilities

• Coordinate service activity as part of a team; work with Site Coordinator to manage maintenance.
• Schedule and manage preventive and corrective equipment maintenance.
• Track work orders, ensuring statuses are up to date.
• Respond to emails and system requests for timely customer experience.
• Collaborate to communicate with customers, engineers, and vendors.
• Assist with vendor coordination and procurement tasks as needed.
• Maintain equipment/service records and ensure documentation is complete.

Skills

Coordination

Communication

Vendor management

Procurement

Scheduling

Customer service

Tools

Work order system

Purchase order process

Job description

PerkinElmer, Inc. is seeking a Site Coordinator/Planner to join a small, collaborative onsite team at a customer site in Slough, with relocation planned to Windlesham, Surrey in 2027.

You will coordinate service activity, schedule maintenance, track work orders, and support timely customer experiences. You will partner with another Site Coordinator to ensure clear communication across the site, manage procurement tasks, and maintain accurate equipment records while driving continuous