Onsite Coordinator

PerkinElmer, Inc.; Langley; On-site; GBP 30,000 - 42,000; Full time

Job summary

PerkinElmer, Inc. is seeking a Site Coordinator/Planner to join a small, collaborative onsite team at a customer site in Slough, with relocation planned to Windlesham, Surrey in 2027.

You will coordinate service activity, schedule maintenance, track work orders, and support timely customer experiences. You will partner with another Site Coordinator to ensure clear communication across the site, manage procurement tasks, and maintain accurate equipment records while driving continuous

Qualifications

• Coordinate service activity as part of a site team.
• Schedule and manage equipment maintenance from preventive to corrective work.
• Track work orders and keep statuses accurate.
• Respond to emails, calls and system requests for timely customer experience.
• Communicate across the site to ensure clear messaging.
• Assist with vendor coordination and procurement tasks.
• Maintain accurate equipment records and service documentation.
• Identify workflow improvements and drive resolutions with the team.

Responsibilities

• Coordinate service activity as part of a team; work with Site Coordinator to manage maintenance.
• Schedule and manage preventive and corrective equipment maintenance.
• Track work orders, ensuring statuses are up to date.
• Respond to emails and system requests for timely customer experience.
• Collaborate to communicate with customers, engineers, and vendors.
• Assist with vendor coordination and procurement tasks as needed.
• Maintain equipment/service records and ensure documentation is complete.

Skills

Coordination

Communication

Vendor management

Procurement

Scheduling

Customer service

Tools

Work order system

Purchase order process

Job description

We're looking for a Site Coordinator/Planner to work as part of a small, collaborative onsite team, supporting one of our key OneSource accounts. You will work closely with another Site Coordinator and the rest of our on-site team, sharing responsibilities and helping ensure that service operations run seamlessly each day.

Please note this role will be based at our customer site in Slough, but in 2027 they will be relocating to Windlesham, Surrey.

What you'll do:

• Coordinate service activity as part of a team

Work jointly with our other Site Coordinator to schedule and manage all equipment maintenance - from preventive to corrective work.

Share responsibility for tracking work orders in our systems, ensuring statuses are kept accurate and up to date.

Respond to emails, calls, and system requests, aligning with the team to ensure a consistent and timely customer experience.

• Support strong communication across the site

Partner with your fellow Site Coordinator to communicate with customers, engineers, and vendors - ensuring clear, aligned messaging and reducing duplication.

Help manage updates, handovers, and service timelines so everyone on site has the information they need.

Provide support during vendor visits, including coordination, documentation checks, and escorting responsibilities when required.

• Share vendor management and procurement tasks

Jointly handle vendor coordination - requesting quotes, scheduling activity, following up on outstanding work, and ensuring documentation is complete.

Confidently challenge vendors when needed.

Assist with raising purchase requisitions and purchase orders, working with your teammate to split and organise procurement tasks efficiently, when required.

• Maintain accurate equipment and service records

Collaborate with the team to track equipment adds, changes, and removals across customer and internal systems.

Ensure service entitlement, coverage, and documentation are accurate and complete.

• Contribute to a culture of continuous improvement

Work with your fellow Site Coordinator and site team to identify workflow improvements and enhance the customer experience.

Share insights, flag potential issues early, and help drive resolutions collaboratively.