Onsite Learner Onboarding & Admin Specialist

Pearson; Leconfield; On-site; GBP 22,000 - 28,000; Full time

Job summary

Pearson TQ is seeking an Advanced Associate, Administrative Support to join the Defence School of Transport-based team in Leconfield. You will manage learner onboarding, enrolments and records, while delivering inductions and presentations to groups of learners across apprenticeship and training programmes.

The role emphasises accurate documentation, timely responses to enquiries, and collaboration with colleagues to ensure a smooth learner journey from enrolment to programme completion.

Qualifications

• Experience in administrative, customer service or office support environments.
• Strong organisational skills and excellent attention to detail.
• Excellent written and verbal communication skills.

Responsibilities

• Support learner enrolment, induction and onboarding activities.
• Maintain accurate learner records, files and programme documentation.
• Create and update training plans and learner documentation.
• Support learner reviews, progress monitoring and programme administration.
• Deliver learner inductions and facilitate presentations to groups.

Skills

Administrative experience

Organisational skills

Attention to detail

Communication skills

MS Office

Driving licence

Tools

Word

Excel

Outlook

Job description

Pearson TQ is seeking an Advanced Associate, Administrative Support to join the Defence School of Transport-based team in Leconfield. You will manage learner onboarding, enrolments and records, while delivering inductions and presentations to groups of learners across apprenticeship and training programmes.

The role emphasises accurate documentation, timely responses to enquiries, and collaboration with colleagues to ensure a smooth learner journey from enrolment to programme completion.