Onsite Floor Support & Client Services Assistant

Williams Lea; Basingstoke; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work

Discounted gym memberships

Referral Scheme

Job summary

Williams Lea is seeking a Floor Support Assistant in Basingstoke to deliver excellent customer service and support to the Team Leader and Business Services Manager. The role requires flexibility across a range of tasks and a high level of multi-skilling.

You will manage messages, greet visitors, handle room bookings, catering, mail and document processing, and assist with billing data where required, all while maintaining accuracy and a right-first-time mindset.

Qualifications

• Experience in a corporate environment.
• Experience with Microsoft Office.
• Excellent customer service and strong communication.
• Attention to detail with accuracy.

Responsibilities

• Take and pass on accurate messages.
• Greet visitors and manage bookings.
• Diary management of meeting rooms.
• Process mail and document handling.
• Support billing data collection.
• Handle deliveries and courier logistics.

Skills

Customer service

Communication skills

Attention to detail

Work under pressure

Client relationships

Right first time

Microsoft Office

Tools

Microsoft Office

Job description

Williams Lea is seeking a Floor Support Assistant in Basingstoke to deliver excellent customer service and support to the Team Leader and Business Services Manager. The role requires flexibility across a range of tasks and a high level of multi-skilling.

You will manage messages, greet visitors, handle room bookings, catering, mail and document processing, and assist with billing data where required, all while maintaining accuracy and a right-first-time mindset.