Onsite Field Operations & Admin Coordinator (Gatwick)

CDS, an HPE company; Winnersh; On-site; GBP 26,000 - 35,000; Full time

Job summary

CDS, an HPE company, is seeking a Field Operations Administrator for Gatwick Airport to provide administrative support to the Network and Telephony team, coordinating tasks, assets and stakeholder communications.

The role is onsite at Gatwick, 09:00–17:30, Monday to Friday. You will track SLAs, liaise with suppliers, assist with billing and invoicing, manage stock and access processes, and help with project administration and reporting to ensure high-quality service delivery.

Qualifications

• Experience dealing with suppliers.
• Experience with billing and financial administration.
• IT literate with Microsoft Office and similar software.
• Experience creating reports, data analysis and presentations.
• Confident, collaborative with strong customer service and communication skills.
• Highly organised with ability to meet deadlines in a fast-paced environment.
• Proactive approach and ownership of tasks.
• Strong attention to detail and record-keeping.
• Capable of completing Gatwick Airport security clearance.
• Able to reliably commute to Gatwick Airport on-site.

Responsibilities

• Support allocation and tracking of IT tasks with records and SLAs.
• Assist with scheduling team meetings and preparing content.
• Communicate Gatwick Notices to the team.
• Produce monthly SLA data and service improvement reporting.
• Maintain relationships with Gatwick IT, stakeholders and suppliers.
• Administer Gatwick mobile phone estate and service requests.
• Log faults with third-party suppliers and support issue resolution.
• Support stock and spares system administration.
• Assist with project-related admin including invoicing and closures.
• Support telecom billing activities and forecast submissions.
• Maintain document library and coordinate reviews.
• Manage BAU/Project team rota and resource planning.
• Coordinate onboarding for new starters including inductions and safety training.
• Support Health & Safety compliance and SafeContractor activities.
• Collaborate with administration team for continuity of service.
• Identify process improvement opportunities.

Skills

Supplier management

Billing & admin

IT literacy

Reporting & data

Customer service

Organised / time management

Proactivity & ownership

Attention to detail

Security clearance

Onsite commuting

Tools

Microsoft Office

Job description

CDS, an HPE company, is seeking a Field Operations Administrator for Gatwick Airport to provide administrative support to the Network and Telephony team, coordinating tasks, assets and stakeholder communications.

The role is onsite at Gatwick, 09:00–17:30, Monday to Friday. You will track SLAs, liaise with suppliers, assist with billing and invoicing, manage stock and access processes, and help with project administration and reporting to ensure high-quality service delivery.