Onsite Customer Service & Asset Coordinator

Babcock International; Leconfield; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous holiday allowance

Matched pension scheme with life cover

Digital GP access

Employee shopping savings portal

Payment of professional fees

Reservists in the armed forces: 10‑day

Be Kind Day volunteer leave

Job summary

Babcock International is seeking a Customer Service Administrator to join the onsite team in Leconfield. You will coordinate vehicle and asset movements, support scheduling, and ensure smooth handovers from start to finish, working closely with customers and planners.

The role requires strong organisation, proactive teamwork, and the ability to manage multiple tasks in a busy environment, with security clearance required for the position.

Qualifications

• Educated to Level 2 (GCSE C/4 or above) in English and Maths.
• Security Clearance: able to achieve and maintain SC clearance.
• Strong customer focus and communication skills.
• Excellent organisation and ability to manage multiple tasks.
• Proactive, team-oriented attitude.

Responsibilities

• Coordinate the arrival and departure of customer vehicles and assets.
• Manage handover and takeover activities, including discrepancy reporting.
• Process ownership transfers and asset movements using internal systems.
• Liaise directly with customers regarding schedules, progress updates, and changes.
• Work with planning teams to adjust repair schedules where required.
• Ensure assets are prepared correctly for entry into the repair programme.

Skills

Customer focus

Strong communication

Organisational skills

Multitasking

Systems literacy

Team player

Education

GCSE English & Maths Level 2

Job description

Babcock International is seeking a Customer Service Administrator to join the onsite team in Leconfield. You will coordinate vehicle and asset movements, support scheduling, and ensure smooth handovers from start to finish, working closely with customers and planners.

The role requires strong organisation, proactive teamwork, and the ability to manage multiple tasks in a busy environment, with security clearance required for the position.